Maintenance Operations Controller (NJUS)

NetJets; Columbus (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

NetJets is seeking a Maintenance Controller in Columbus, OH to manage mechanical irregularities and plan unscheduled maintenance to keep aircraft available and compliant. This 24/7 role acts as the main point of contact for aircraft out of service and real-time airworthiness status.

Candidates should hold an FAA A&P license with 2–4 years of maintenance experience, be proficient in Word/Excel, and be able to work in the corporate office in Columbus, Ohio, including weekends/holidays as needed.

Qualifications

• High School diploma required.
• FAA Airframe & Powerplant (A&P) license required.
• 2–4 years of experience in aircraft maintenance.
• Authorized to work in the U.S. and pass background checks.

Responsibilities

• Manage mechanical irregularities and plan unscheduled maintenance tasks.
• Be the primary contact for aircraft out of service status.
• Coordinate maintenance, tooling, and parts with providers and internal teams.
• Ensure compliance with regulations and company manuals.
• Communicate aircraft status to SOC and dispatch in real time.

Skills

A&P license

FAA certificate

English proficiency

Driver's license

Microsoft Word

Microsoft Excel

Education

High School

FAA A&P Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Purpose of Position

The Maintenance Controller is responsible for managing mechanical irregularities and planning for the accomplishment of all unscheduled maintenance activities. The Maintenance Controller is the primary point of contact regarding aircraft out of service and the current mechanical status of all aircraft. This position is a member of a team that arranges and manages the safe, compliant, timely, and efficient delivery of aircraft maintenance support to aircraft operations as required, on a 24/7 basis. Maintenance Controllers are responsible for ensuring compliance with all regulations and company policies as outlined in the NJA 14 CFR 135 General Maintenance Manual for NetJets Aviation aircraft maintenance prior to return to service and provide maximum airworthy aircraft availability.

Tasks and Responsibilities

• Ensures that all aircraft that are down for maintenance are repaired in a safe, compliant, and timely manner per the regulations, NetJets General Maintenance Manual, and approved manuals.
• Liaises with the System Operations Center (SOC) to keep them advised of aircraft maintenance status.
• Coordinates the maintenance, tooling, and parts support for all maintenance activities with our maintenance providers and internal departments.
• Ensures that all departments affected by a grounded aircraft are aware of the status of that aircraft.
• Collaborates with the Director of Maintenance, Flight Operations Duty Manager, MCC Managers/Supervisors, Pilots, Maintenance Vendors, and all others associated with each aircraft certification.
• Monitors shipping of requested aircraft parts for grounded aircraft away from line or base stations are processed and shipped in a timely manner.
• Escalates any part procurement issues through management.
• Tracks the airworthiness status of each aircraft in real time and provides this information to the System Operations Center/Dispatch.
• Provides real-time controls on the airworthiness of in-service aircraft through the coordinated use of an approved deferral and tracking programs.
• Coordinates with Pilots via phone and software applications to evaluate and disposition aircraft faults.

Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

• High School
• Certifications and Licenses FAA Airframe & Powerplant (A&P)
• Years of Experience 2-4 years of experience

Core Competencies

• Adaptability
• Collaboration
• Strives for Positive Results
• Service-Oriented
• Curiosity

KSAOs Preferred

• 5-8 years exercising A&P license.
• FAA Airframe & Powerplant certificate
• Valid driver's license and reliable transportation.
• Ability to work in the corporate office in Columbus, OH
• Experience with Microsoft Word and Excel.
• Ability to proficiently read, write, and speak English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Must be authorized to work in the U.S per the Immigration Act of 1986.
• Must pass 10-year background check and pre-employment drug screen per company regulation.
• Excellent written and verbal skills.
• Ability to remain focused under pressure.