Maintenance Manager

The Vietta Hotel; Kissimmee (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

The Facilities Manager at a leading hotel is responsible for overseeing building maintenance and engineering operations, ensuring guest satisfaction through high-quality service and proactive issue resolution. This role requires strong leadership, technical skills, and the ability to work hands-on to uphold the hotel's standards.

Qualifications

• Minimum 2 years of supervisory experience in building maintenance.
• Proven ability to lead, mentor, and counsel team members.
• Strong communication skills, both verbal and written.

Responsibilities

• Schedule and perform preventive maintenance & repairs.
• Maintain landscaping and facilities to brand standards.
• Develop vendor relations and manage maintenance needs.

Skills

Leadership

Interpersonal Skills

Analytical Abilities

Problem Solving

Time Management

Attention to Detail

Education

Vocational School Certification

Tools

Microsoft Office

Google Suite

Job description

The Facilities Manager serves as the property’s Chief Engineer, responsible for leading all aspects of building maintenance and engineering operations with a hands-on, service-first approach. This position plays a critical role in maintaining safety, functionality, and appearance across the hotel while ensuring prompt, courteous, and professional interaction with guests and team members. The ideal candidate combines strong technical knowledge with leadership skills, actively working alongside the team to resolve issues, respond to guest needs, and uphold brand standards. A proactive presence on the floor, attention to detail, and the ability to lead by example are essential to delivering a seamless guest experience and operational excellence. Responsibilities: • Schedule, assign, and perform preventive maintenance & repairs • Verify and communicate daily with the Front Desk about each room in DNR Status • Locate and correct in-room heating, ventilation, and air conditioning malfunctions • Maintain landscaping and building interior & exterior to brand and Nest standards, i.e., planting, weeding, edging, pruning, and mowing, daily parking lot cleaning, and sweeping at all entrances (including snow & ice removal during winter) • Develop and manage sound vendor relations to support maintenance/ facilities; identify what can be accomplished in-house as opposed to the use of vendors and similar • General repair of plumbing, PTAC units, room furniture, bathroom fixtures and tile, painting, wall vinyl, electronic locks, television, and carpentry • Coordinate with Nest on additions and deletions to the preventive maintenance program every year to ensure continuous improvement. • Ensure that all product pricing has been shopped to at least three vendors • Identify, communicate, and follow up on maintenance issues; • Formalize and maintain SOPs; create and execute a training program for all Maintenance positions • Complete daily forms as needed, i.e., status changes, performance logs, accident reports, housekeeping logs with times, averages, etc. • Follow labels and SDS instructions for proper techniques when mixing chemicals, disinfectants, and solutions used in the work areas • Operate hotel equipment in a safe and efficient manner • Wear protective gear such as gloves, goggles, and knee pads to work safely and prevent injury For hotels with pools: • Maintain a current Aquatic Certification and possess an in-depth knowledge of pool maintenance and troubleshooting • Clean pool deck and pool every morning and again as needed in periods of high usage • Daily check and documentation of pool chemicals to maintain correct levels and adjust as necessary Qualifications: • Minimum of 2 years of supervisory experience in building maintenance, or an equivalent combination of trade professional experience • Vocational School Certification preferred • Proven ability to lead, motivate, coach, mentor, and counsel team members, with appropriate documentation practices • Strong interpersonal skills with the ability to deliver hospitable, attentive, and courteous service • Demonstrated ability to build rapport, collaborate effectively with others, and earn trust and respect • Excellent verbal and written communication skills, including grammar, punctuation, and spelling • Strong analytical and problem-solving abilities; capable of identifying issues, evaluating information, and implementing effective solutions and best practices • Sound judgment and discretion in handling confidential and sensitive information • Exceptional organizational and time management skills, with the ability to prioritize tasks, multitask, and work independently with minimal supervision • High attention to detail with a commitment to accuracy and thoroughness • Proficient in Microsoft Office and Google Suite applications • Comfortable operating general office equipment Compensation: $50,000 - $55,000

• Schedule, assign, and perform preventive maintenance & repairs • Verify and communicate daily with the Front Desk about each room in DNR Status • Locate and correct in-room heating, ventilation, and air conditioning malfunctions • Maintain landscaping and building interior & exterior to brand and Nest standards, i.e., planting, weeding, edging, pruning, and mowing, daily parking lot cleaning, and sweeping at all entrances (including snow & ice removal during winter) • Develop and manage sound vendor relations to support maintenance/ facilities; identify what can be accomplished in-house as opposed to the use of vendors and similar • General repair of plumbing, PTAC units, room furniture, bathroom fixtures and tile, painting, wall vinyl, electronic locks, television, and carpentry • Coordinate with Nest on additions and deletions to the preventive maintenance program every year to ensure continuous improvement. • Ensure that all product pricing has been shopped to at least three vendors • Identify, communicate, and follow up on maintenance issues; • Formalize and maintain SOPs; create and execute a training program for all Maintenance positions • Complete daily forms as needed, i.e., status changes, performance logs, accident reports, housekeeping logs with times, averages, etc. • Follow labels and SDS instructions for proper techniques when mixing chemicals, disinfectants, and solutions used in the work areas • Operate hotel equipment in a safe and efficient manner • Wear protective gear such as gloves, goggles, and knee pads to work safely and prevent injuryFor hotels with pools: • Maintain a current Aquatic Certification and possess an in-depth knowledge of pool maintenance and troubleshooting • Clean pool deck and pool every morning and again as needed in periods of high usage • Daily check and documentation of pool chemicals to maintain correct levels and adjust as necessary

Compensation:
$50,000-$55,000 per year