Maintenance Manager

Preferred Apartment Communities; Decatur (GA); On-site; USD 60,000 - 65,000; Full time

Job summary

A leading property management company is seeking a Maintenance Manager in Decatur, GA. The role involves overseeing maintenance requests, ensuring efficiency in operations, and providing excellent customer service to residents. Candidates should possess significant maintenance experience and specific certifications, making this an exciting opportunity for dedicated professionals.

Benefits

Generous PTO program

Comprehensive medical, dental, and vision coverage

401k with exceptional employer match

Educational Assistance Program

Company-paid employee assistance and wellness programs

Qualifications

• 3 years maintenance experience, preferably apartment maintenance.
• Valid driver's license with dependable transportation.
• Ability to lift up to 50 pounds.

Responsibilities

• Completes maintenance work orders for residents.
• Responds to emergency maintenance requests after hours.
• Prepares vacant apartments to make rent ready.

Skills

Troubleshooting

Problem-solving

Customer Service

Education

Refrigeration certification (type 2 or universal)

Job description

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Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at https://www.pacapts.com/.

LOCATION: Creekside Vista - Decatur, GA

What We Offer

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
• 401k with exceptional employer match
• Assoicate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs
  
  

Requirements

• 3 years maintenance experience (apartment maintenance experience preferred)
• 1-2 years maintenance supervisory experience
• Troubleshooting and problem-solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.
  
  

Physical Requirements

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand-truck and/or operate company vehicles.
  
  

Responsibilities

• Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights, weekends and holidays.)
• Prepares vacant apartments to make rent ready.
• Performs preventative maintenance work.
• Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
• Interacts directly with residents.
• Delegates service requests to Service Technician and Property Monitors.
• Maintains logbooks and databases; enters service requests and status updates into database.
• Plans daily activities (includes checking on work orders, prioritizing requests and completing administrative paperwork).
• Selects external contractors and monitors their work performance.
• Supports the General Manager in meeting budget responsibilities.
• Manages property inspections – life safety, pool, elevators, lighting etc.
• Follows and promotes company policies and procedures.
• Must make Customer Service a priority.
• If the property does not have a housekeeper or property monitor light cleaning duties will be required, such as cleaning models, club house, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Maintain (clean, orderly, and working in conditions) all amenity areas (pools, compactors, weight rooms, parking decks, etc.)
• Helps support property rehabilitation (improvement) process.
• Completes all QA inspections on new construction properties. (Interior, exterior)
• Helps evaluate all Service Technician, and Property Monitors. (Quarterly and yearly).
  
  

Customer Service Responsibilities

• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy.
• Communicate with residents and prospects in a manner consistent with PAC's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents' apartment.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager.
  
  

Please review the job applicant privacy notice here.

EEO Statement

PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [e-mail]

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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