Maintenance Inventory & Service Coordinator

Penske; El Paso (TX); Hybrid; USD 59,237,000 - 64,058,000; Full time

Job summary

Penske Maintenance Coordinator is responsible for managing branch inventory and administrative processes to support maintenance efficiency, customer satisfaction, and profitability. The role includes overseeing parts, batteries, and tires, coordinating repairs with service teams, and ensuring warranty items and payments are handled accurately.

This full-time position requires strong computer skills, attention to detail, reliability, and the ability to work at the El Paso location with a

Qualifications

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years experience in customer service and operations.
• 2 years in service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel, work the required schedule, and pass background/drug screening as part of Penske employment.

Responsibilities

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure and ensuring on-time delivery with Centralized Parts Ordering.
• Receive and store parts in an organized and accessible manner; update PartsNet; perform frequent inventory cycle counts.
• Manage the new & used battery inventory and ensure tires are on hand in proper quantities and specs.
• Ensure warranty items are shipped and received on time; follow-up on returns and warranty-grams with warranty department.
• Partner with Customer Service Coordinator to ensure repairs are scheduled as parts are available.
• Vendor support and accountability; ensure payments are processed correctly.
• Perform process analyses in areas like Inventory, profitability, warranty campaigns, cycle counts, RO reviews; propose improvements.
• Use ServiceNet or AS400 to understand operational dynamics for problem solving and process improvement.
• Support branch financial manager with guidance contributing to performance and profitability.
• Projects and tasks assigned by Branch Financial Manager and District Financial Manager

Skills

Interpersonal skills

Written and verbal communication

Customer service

Inventory management

Process improvement

Agile learning

Education

High school diploma or equivalent

Degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Penske Maintenance Coordinator is responsible for managing branch inventory and administrative processes to support maintenance efficiency, customer satisfaction, and profitability. The role includes overseeing parts, batteries, and tires, coordinating repairs with service teams, and ensuring warranty items and payments are handled accurately.

This full-time position requires strong computer skills, attention to detail, reliability, and the ability to work at the El Paso location with a