Maintenance Coordinator

Associa; Hilton Head Island (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading property management company seeks a Maintenance Coordinator to oversee the daily operations and emergency response at the site, ensuring guest satisfaction and property upkeep. Candidates should possess extensive property management experience, preferably with strong leadership skills and proficiency in essential software. The role offers competitive benefits and the opportunity to be part of a recognized workplace with a positive impact on the community.

Benefits

Medical, dental, and vision insurance

401k

Disability insurance

Wellness and development initiatives

Qualifications

• 10+ years of directly related experience required.
• Management and/or supervisory experience of 7-10 years.
• Bilingual in English and Spanish preferred.

Responsibilities

• Supervise daily operations of the property.
• Ensure guest satisfaction and address property issues.
• Coordinate with vendors and manage common area maintenance.

Skills

Time management

Communication skills

Proactive and detail-oriented

Problem-solving

Tools

Microsoft Office

Job description

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Maintenance Coordinator is vested with the responsibility for all phases of the daily operation of the Commons of the property and the emergency response to each regimes' building and plays a key role in ensuring ownership and guest satisfaction.

The Maintenance Coordinator must be capable of solving various problems which arise and must be able to make prudent and intelligent decisions which will ensure the smooth operation of the property.

The Maintenance Coordinator must be a friendly and charismatic person; bilingual in English and Spanish is preferred.

Designated days off are Tuesday and Saturday and Saturday (March thru October) and Sunday during the winter months (November thru February). Carrying and answering a cell phone is required.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact:

Our General Managers represent the appropriate image to our communities, making a significant impact through:

• Interact with contract vendors; communicate with vendors to insure project and contract compliance.
• Complete monthly Commons site light checks, verifying operation of all lighting; set timers as required.
• Police the parking areas daily, pick up trash, report landscape issues to vendors, report nonregistered and junk cars and bicycles.
• Interact with Board Members, owners and guests. All work requests must be coordinated thru Property Management Company.
• Help straighten chairs and tables each morning - raise umbrellas.
• Supervise hosing off deck as required.
• Supervise the furniture cleaning as needed.
• Check Jacuzzi temperature - 104 degrees.
• Check pool for cleanliness - follow up with pool company.
• Check garbage cans.
• Check outdoor shower and boardwalk for cleanliness.
• Check ocean and pool gates, make sure they are closed and operational.
• Check pump house and restrooms for cleanliness and supplies.
• Verify cleaning with pool company and make sure they keep a log per DHEC.
• Verify levels of propane in tank, call for service.
• Check that wristbands are on at the pool.
• Maintain dune's beachmats; sweep weekly.
• Ensure all vendors have access to common areas.
• Verify guard hours and patrol.
• Coordinate log of security camera tapes; ensure all cameras are operational.
• Dispense white pool wristbands to owners.
• Dispense parking decals and passes to owners and on an emergency basis to the guests.
• Check parking passes for authentication.
• Tag cars with parking lot violations.
• Enforce NO dog policy - Log in service dog papers.
• On an emergency basis, receive vendor deliveries.
• LANDSCAPING
• Coordinate with landscape supervisor.
• Follow special projects.
• Report irrigation issues - i.e. line breaks, timer issues.
• Water recent plantings as needed.
• Hang holiday decorations, store as required.
• Work with all rental companies to ensure issues are addressed.
• Inspect issues reported by owners/guests, document with pictures and logs
  
  
  

Requirements

• Must have association property management experience; cooperative management a plus.
• Proficient in Microsoft applications
• Experience managing union employees including Local 32BJ.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, PowerPoint, Publisher etc.) at an expert level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.
• 10+ years of directly related or closely related experience.
• 7 - 10 years of Management and/or Supervisory experience.
  
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

22471

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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