Maintenance Assistant

FirstService Residential; Los Angeles (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Paid holidays

Job summary

FirstService Residential is seeking a Maintenance Assistant to deliver exceptional customer service and perform minor maintenance, custodial tasks, and general labor to support the clubhouse and office environments. The role includes furniture and equipment maintenance, inventory management, and basic repairs under supervision.

Hours are defined as 7:00AM–3:30PM on Mon, Thu, Fri and 3:00PM–11:00PM on Sat/Sun with potential changes based on business needs.

Qualifications

• High School diploma or GED.
• 2 years prior experience in facilities maintenance.
• 1 year of janitorial experience.
• Experience in a team-oriented office environment.

Responsibilities

• Provide excellent customer service to associates, team members and clients.
• Perform minor maintenance and general labor including moving boxes and furniture.
• Maintain inventory of furniture, fixtures, equipment and supplies.
• Set up, move and breakdown tables/chairs for meeting rooms.
• Operate basic maintenance tools as needed.
• Ensure safety precautions are followed during work.
• Attend company mandatory functions and comply with policies.

Skills

Customer service

Minor repairs

Time management

Verbal and written communication

Basic math

Microsoft Office

Education

High School diploma or GED

Tools

MS Word

MS Excel

PowerPoint

Job description

Description

Job Overview

TheMaintenance Assistantprimary purpose is to provide excellent customer service, minor maintenance, and perform custodial and maintenance functions to enhance and maintain company furniture, fixture and equipment assets.

Compensation: $21.91-22.91/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Hours: Monday, Thursday & Friday 7:00AM – 3:30PM

Saturday & Sunday 3:00PM – 11:00PM (hours subject to change to accommodate business needs)

Your Responsibilities

• Reports to the General Manager.
• Provide excellent customer service “with a smile” to all associates, team members and clients.
• Perform general labor to execute associate moves including the movement of boxes, light furniture and office equipment.
• Perform general labor to move, maintain, repair and/or install furniture, fixtures and equipment or other tasks as assigned.
• Clean furniture, fixtures and equipment using various cleaning products, before, during or after an associate move, meeting room set-up/breakdown or equipment delivery.
• Order, receive, process, deliver, and/or install office equipment, supplies, maintenance items, fixtures, furniture, data box storage, moving supplies, etc. under supervisor’s direction.
• Set up, move and breakdown tables/chairs to support various meeting room needs.
• Ensure all safety precautions are followed while performing work.
• Handle light maintenance with the facility such as light painting, changing of a lock, light bulb exchange, etc.
• Maintain inventory of furniture, fixtures, equipment and supplies.
• Keep all storage areas inventoried and organized.
• Operate a variety of hand and powered tools which could include saws, drills, floor buffers, vacuums, carpet cleaners, power washers and other tools used in building and ground maintenance.
• Maintain Clubhouse area including but not limited to, power washing walkways, removing cobwebs, cleaning outdoor furniture, removing trash and debris and disposing of garbage at appropriate disposal site.
• Ensure that supplies/tools are attended at all times.
• Assist with the development of the scope of work, implementation and oversight of all maintenance and construction projects including identification, board approval, specification development, bidding, and payment authorizations.
• Attend all company mandatory functions.
• Comply with company policies and procedures.
• Follows quality system procedures.
• Other projects and opportunities as may be deemed needed and appropriate for this position.

Skills & Qualifications

• Proficient in English.
• Must be able to work with tools and perform minor repairs.
• Must be timely with all activities, efficient and able to execute as instructed, while still being able to be flexible when appropriate to support business objectives.
• Ability to consistently review priorities and easily adapt to changed conditions or priority levels.
• An ability to follow verbal and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions.
• Knowledge of the basic principles of plumbing, wood finishing, painting, electricity and carpentry.
• Knowledge of methods, materials and equipment used in custodial work.
• Strong ethical practices.
• Must be able to communicate in a clear and concise manner in written and verbal communications.
• Excellent interpersonal and communication skills.
• Excellent general math skills.
• Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion.
• Ability to work well under pressure in a fast paced environment meeting deadlines.
• Demonstrates attention to detail.
• Excellent attendance and punctuality.
• Intermediate knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher.
• Must be able to work independently and as part of a team.

Education & Experience

• High School diploma or GED.
• 2 years prior experience in facilities maintenance
• 1 year of janitorial experience
• Previous experience working/volunteering in a team-oriented office environment.

Physical Requirements and Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 50 lbs.
• Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts and dust.
• Ability to lift, push and move equipment and furniture.
• Must be able to climb and use a standard ladder.
• Must be able to push/pull, twist/turn, stoop and have finger dexterity to manage repairs and tools.
• Must be able to use basic maintenance tools such as a screwdriver, electric drill, hammer, wrench, vise grips, etc.
• Must be able to sit and stand for extended periods of time. Work duties may require the ability to stand or walk on hard surfaces for frequent and prolonged periods of time.

Hours over and above normal office hours will occur, including evenings, holidays, and weekends. Schedule is subject to change based on business needs.

Tools & Equipment Used

• General cleaning supplies
• General tools, such as but not limited to screwdrivers, hammers and power tools

What We Offer

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the source of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.