Maintenance and Operations Supervisor

City of Raleigh; Raleigh (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

City of Raleigh is seeking a Maintenance and Operations Supervisor to lead daily maintenance and repair activities for Raleigh Water facilities and infrastructure. The role plans and prioritizes work, coordinates projects and resources, and provides technical guidance to staff with a focus on safe, reliable operations.

Ideal candidates balance hands-on supervision with long-range maintenance planning, coordinate contractors, and communicate effectively with customers and stakeholders to ensure

Qualifications

• High school diploma or GED; 3–5 years in construction or skilled maintenance project management.
• Experience with HVAC, electrical, and plumbing systems.

Responsibilities

• Supervise and evaluate assigned employees and schedules.
• Direct daily maintenance, repair, and upgrade activities.
• Coordinate projects and determine labor and material needs.
• Provide technical guidance to staff.
• Liaise with internal customers, contractors, and partners.
• Monitor vendors to ensure quality and contract compliance.
• Maintain project and financial documentation.

Skills

Staff supervision

Maintenance planning

Project coordination

Technical guidance

Communication

Education

High School diploma or GED

Job description

The Maintenance and Operations Supervisor leads the day-to-day maintenance and repair activities for assigned Raleigh Water facilities and infrastructure. This position plans and prioritizes work, coordinates projects and resources, provides technical guidance to staff, and works with internal customers, contractors, and other stakeholders to ensure maintenance and repair needs are addressed safely, efficiently, and effectively.

About You:

You are an experienced maintenance professional and supervisor who can balance daily operational needs with long-term maintenance priorities. You know how to organize work, solve complex maintenance issues, support and develop employees, and coordinate contractors and projects from start to finish.

You are comfortable working across multiple facility systems and understand the importance of reliable operations in a large, critical public utility. You communicate well with employees, management, customers, contractors, and other stakeholders and can make sound decisions when priorities change.

About Us:

Raleigh Water is responsible for providing safe and reliable drinking water, wastewater collection, and wastewater treatment services to the Raleigh community and surrounding areas. Our work supports the health, safety, and quality of life of the community every day.

As part of Raleigh Water, Utility Support provides the facilities, maintenance, inventory, and operational support needed to keep these critical services running. This is an opportunity to join a team whose work directly supports essential public infrastructure and the employees who operate it.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervise, manage, and evaluate assigned employees; prioritize and assign work; develop schedules; support employee training and development; and address employee performance and workplace concerns
• Plan and direct daily maintenance, repair, and upgrade activities for assigned City infrastructure, grounds, and facilities
• Coordinate and prioritize projects, determine labor and material needs, and provide technical guidance to staff in resolving maintenance and repair issues
• Serve as a liaison to internal customers, project stakeholders, contractors, and other partners; respond to customer requests and concerns
• Monitor contracted vendors and work activities to ensure quality standards, project expectations, and contract requirements are met
• Prepare and maintain financial, compliance, operational, and project documentation and reports
• This role will work across multiple facilities and will require the use of a City-owned vehicle

Typical Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency; 3 to 5 years’ experience in construction or skilled maintenance and repair project management of a variety of building systems, including HVAC, electrical and plumbing or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications

• Valid NC Class C Driver's License or the ability to obtain within 60 days of hire