Facilities Maintenance Specialist, Senior

City-of-Raleigh-N; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Raleigh is seeking a skilled facilities maintenance worker to perform routine and complex tasks across plumbing, electrical, HVAC, and related systems. The role emphasizes safety, initiative, and reliability in a dynamic municipal environment.

Ideal candidates will have strong troubleshooting abilities, professional communication, and a dedication to quality service for internal and external customers.

Qualifications

• Experience planning and coordinating facility maintenance projects.
• Strong verbal and written communication skills for service delivery.
• Ability to troubleshoot common building systems and coordinate repairs.

Responsibilities

• Performs routine maintenance, repair, and replacements in plumbing, electrical, HVAC, and/or painting.
• Receives, prioritizes and schedules maintenance and work requests; determines required tools, equipment and supplies.
• Responds to customer requests and concerns; troubleshoots, diagnoses and identifies issues.
• Inspects equipment, tools, facilities to ensure functionality and safety; secures and opens facilities.
• Prepares, organizes and maintains records, logs, reports, and documents.

Skills

Planning & coordination

Verbal & written communication

Troubleshooting

Education

High School diploma or GED

Tools

Driver's license

Job description

This position performs complex and specialized, skilled general maintenance and repair of building components such as parking decks, elevators, phone lines, fire suppression compression systems, electrical systems etc. Monitors, troubleshoots, repairs and maintains systems. May serve as lead worker assigning work and monitoring work completion.

About You:

We look forward to candidates that possess great communication skills supplemented with a positive attitude within the trades maintenance field. Having expertise or experience in HVAC, electrical and/or plumbing is a plus but mechanical dexterity and willing to expand one’s knowledge is valued.

About Us:

Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. This position is assigned to the Facilities and Operations Division, which is responsible for a diverse number of functions and activities that serve the entire City organization such as day-to-day and preventive operations and maintenance of facilities, customer-based service deliverables, special events and meeting set-ups, emergency response in inclement weather, disasters, or emergencies, and critical equipment management.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs routine maintenance, repair, and replacements in one or many of the construction or maintenance disciplines such as plumbing, electrical, carpentry, HVAC, and/or painting

• Performs maintenance for generator and automatic transfer switch operations

• Receives, prioritizes and schedules maintenance and work requests; determines required tools, equipment and supplies; identifies and requests supplies and inventory

• Responds to customer requests and concerns; troubleshoots, diagnoses and identifies issues; recommends and implements corrective action, repairs and/or equipment replacement to resolve issues

• Inspects equipment, tools, materials, facilities, building systems and/or grounds to ensure functionality and safety; secures and opens facilities/spaces; reports and/or corrects issues to resolve operational deficiencies and/or unsafe conditions

• Prepares, organizes and maintains records, logs, reports and documentation; monitors supplies and parts inventory; initiates requests of stock to replenish inventory

• Performs electrical system maintenance and repair duties for various locations, and electrical projects throughout all city-wide facilities, police, and fire stations as needed

• Safely operates a City-owned vehicle to travel to various work locations

• Performs related work as required

Education and Experience:

High School diploma or G.E.D. equivalency; 3 to 5 years' experience in construction or skilled maintenance and repair of a variety of building systems, including HVAC, electrical and plumbing, or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications:

• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge of:

• Electrical systems, heating and air-conditioning systems, plumbing, equipment operation, and local building codes

• Maintenance and repair techniques for building systems and equipment

• Facilities management principles and practices

• Modern office practices and procedures include the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications.

• Fundamentals of generator operations and maintenance techniques.

• Fundamentals of automatic transfer switches and maintenance techniques.

Skill in:

• Planning, scheduling, and coordinating facility maintenance projects such as renovations, upgrades, or expansions

• Verbal and written communication

Ability to:

• Follow preventive maintenance schedules

• Troubleshoot common issues and coordinate repairs with contractors or in-house maintenance staff

• Oversee projects from conception to completion while ensuring on time completion within budget

Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Work is typically performed in an office or similar indoor environment, outdoor environment, and construction site. Employees may occasionally work in or around street environment (near moving traffic), vehicles, warehouse environment, and shop environment.

Work Exposures:

There is frequent exposure to moving mechanical parts. Employees may occasionally interact with individuals who are hostile or irate, be exposed to extreme cold (below 32 degrees), extreme heat (above 100 degrees), fumes or airborne particles, loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction).

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.