Maintenance

Tier1usa; Worcester (MA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

PayActiv access

Paid training

Free uniform

Health coaching

EAP

401(k) match

Job summary

LAZ Parking in Worcester, MA is seeking a Maintenance Specialist to handle daily janitorial duties for garages and surface lots, ensuring clean, safe spaces and friendly customer service. Responsibilities include sweeping, light maintenance, snow removal, operating small maintenance equipment, and assisting customers.

High school diploma or GED preferred; parking-industry experience helpful. We offer paid training, free uniform, PayActiv, EAP, and 401(k) with match; join a people-first company

Qualifications

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Must be able to speak, read, and comprehend the English language.

Responsibilities

• Ensure garages and surface lots are maintained and cleaned on a daily basis.
• General maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, painting etc.
• Assist with snow removal and winter upkeep.
• May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.
• Greet customers by name and resolve issues with a caring attitude.
• Provide vehicle assistance to customers in garages and surface lots.

Skills

Communication

Customer service

Decision making

Teamwork

English proficiency

Education

High school diploma or GED

Job description

• PayActiv– On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.

Additional Benefits:

• 401(k) with Employer Match

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact ustoday!

The Spirit of the Position:

The Maintenance Specialist is responsible for all janitorial responsibilities for garages and surface lots ensuring they are maintained and cleaned on a daily basis. Interface with customers, handle disputes, provide effective communication between departments, co-workers, customers and clients.

Principal Job Duties:

Ensure garages and surface lots aremaintained and cleaned on a daily basis.

Responsible for general maintenance of thegarage and surface lots– sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting etc.

Assist with snow removal and management of winter upkeep (managing sidewalks and garages).

May need to operate garage/floor sweeper and scrubber to ensure floors are clean and safe.

Responsible for ensuring all daily duties on maintenance checklist are completed efficiently and timely.

Greetcustomers usingname, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.

Provide vehicle assistance to customers in garages and surface lots.

Assist customersas neededover intercom system, in lobbies, lanes, and in the parking office.

Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.

Assist with cashiering functions as needed.

Perform other duties as assigned.

Education:

High school diploma or GED preferred but not required.

Experience:

Experience with general facility maintenance required.

Experience in customer relations.

Parking industry experience is preferred but not required.

May need a valid driver’s license and be able to operate Maintenance vehicles.

Skills:

Ability to communicate professionally and effectively.

Willingness to be flexible, work multiple facility locations.

Ability to handle challenging and at times, emotionally charged situations.

Must be able to work unsupervised.

Ability to speak, read, and comprehend the English language.

Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Demonstrates a sense of urgency and timeliness.

Excellent team building and interpersonal skills.

Physical Demands:

Ability to lift, push and pull at least 30 pounds.

Ability to stand, walk and run for extended periods of time.

Ability bend, stoop, squat and lift frequently throughout a shift.

Ability to operate machinery including a golf cart.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.