Maintenance & Customer Service Specialist — Parking Ops

Tier1usa

Somerville, Northern (NJ, KY)

Hybrid

USD 35,000 - 48,000

Full time

47 hours ago
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Benefits offered by this job

Paid training
Free company uniform
401(k) with Employer Match
Health Coaching & Resources
Employee Assistance Program (EAP)
Pay Activ – Earned wages access

Job summary

LAZ Parking is seeking a Maintenance Specialist to handle janitorial and maintenance duties for garages and surface lots, ensuring cleanliness and safety daily. You will interact with customers, resolve disputes, and coordinate with departments to maintain service quality.

Responsibilities include cleaning, trash removal, light maintenance tasks, and helping customers in person or via intercom, while promoting high customer satisfaction and safety standards.

Qualifications

  • High school diploma or GED preferred but not required.
  • Experience with general facility maintenance required.
  • Experience in customer relations.
  • Parking industry experience preferred but not required.
  • Must have a valid driver’s license and be able to operate maintenance vehicles.

Responsibilities

  • Maintain garages and surface lots on a daily basis.
  • Perform general maintenance: sweeping, cleaning, trash, light bulbs, painting.
  • Assist with snow removal and winter upkeep for sidewalks and garages.
  • Operate maintenance equipment (e.g., sweepers, scrubbers) as needed.
  • Greet customers, respond promptly, resolve issues with a courteous attitude.
  • Assist customers in garages and surface lots and support cashiering as needed.

Skills

Customer service
Communication
Problem solving
Teamwork
Independent work
English language
Flexibility
Safety awareness

Education

High school diploma or GED

Tools

Facility maintenance tools
Maintenance machinery

Job description

LAZ Parking is seeking a Maintenance Specialist to handle janitorial and maintenance duties for garages and surface lots, ensuring cleanliness and safety daily. You will interact with customers, resolve disputes, and coordinate with departments to maintain service quality.

Responsibilities include cleaning, trash removal, light maintenance tasks, and helping customers in person or via intercom, while promoting high customer satisfaction and safety standards.

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