Mainstream HCV Housing Specialist — Impact & Benefits

Hom,-Inc.; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits

Paid time off (PTO)

Wellness programs

Job summary

HOM, Inc. in Phoenix seeks a Housing Specialist to manage the Mainstream Housing Choice Voucher program, from wait-listing to move-in and annual certifications. You will handle data entry in HUD VMS, ensure eligibility per plan requirements, and coordinate with partners to keep units leased.

The role requires housing program experience, certifications or ability to obtain, and strong MS Office skills. A valid AZ driver’s license and commitment to Housing First principles are expected.

Qualifications

• Minimum of 5 years of experience in the assisted housing industry, property management, homeless services, or related field.
• Certification as Housing Specialist or Occupancy Specialist or ability to obtain within 1 year of hire.
• High School Diploma or GED; Associates or Bachelor's Degree preferred.
• Knowledge of AZ Residential Landlord & Tenant Act.
• Proficiency in Microsoft Office 365 (SharePoint, OneDrive, Teams, Planner, Outlook, Word, Excel).

Responsibilities

• Maintain and update the HCV wait list for the Mainstream program.
• Monitor program utilization and coordinate with CPO to keep units leased.
• Data entry into HUD VMS system.
• Select households from wait list in compliance with plan requirements.
• Coordinate program orientations for new participants.
• Verify participant income, assets, and eligibility factors.
• Issue and manage vouchers, including extensions and terminations.
• Assist applicants with dwelling unit searches using Padmission.
• Process tenancy approval requests and determine rent eligibility.
• Calculate tenant rent and rental assistance payments.
• Coordinate initial HQS inspections and HAP contract preparation.
• Conduct interim and annual re-certifications.
• Coordinate and process unit transfers for participants.
• Maintain participant files with timely documentation.
• Access participant data while ensuring confidentiality (PII/PHI).
• Assist with PIC reporting via the software provider to HUD.

Skills

MS Office 365

Organizational skills

Project management

Interpersonal skills

Ownership of processes

People skills

Strategic thinking

Teamwork

Driver's license

Education

High School Diploma or GED

Associate degree

Bachelor's degree preferred

Tools

HUD VMS

PIC reporting software

AZTECS & GUIDE systems

Job description

HOM, Inc. in Phoenix seeks a Housing Specialist to manage the Mainstream Housing Choice Voucher program, from wait-listing to move-in and annual certifications. You will handle data entry in HUD VMS, ensure eligibility per plan requirements, and coordinate with partners to keep units leased.

The role requires housing program experience, certifications or ability to obtain, and strong MS Office skills. A valid AZ driver’s license and commitment to Housing First principles are expected.