Mainframe System Programmer

Smart IT Frame LLC; United States; Remote; USD 80,000 - 148,000; Full time

Job summary

A leading technology firm is seeking a Mid-Senior level Mainframe Systems Programmer. The role involves managing and maintaining software products, ensuring high availability and security standards while actively participating in incident resolution and project status updates. This contract position offers a competitive salary range and the opportunity to work in a dynamic environment with diverse stakeholders.

Qualifications

• Good understanding of problem, incident and change management process flows.
• Proactively learn/understand new features of supported software/hardware.

Responsibilities

• Understand Mainview product capable of creating automation using Total Object Manager.
• Install, upgrade, and maintain supported software products for software currency and performance.
• Participate in troubleshooting conferences and resolve incidents.

Job description

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Remote

Contract

BMC Mainview - Key Responsibilities Summary:

• Understand Mainview product capable of creating automation, using Total Object Manager (TOM). Process requests for automation from all Mainframe support groups and businesses.
• Good understanding of problem, incident and change management process flows.
• Install, upgrade, and maintain supported software products for software currency, applying necessary fixes, and maintaining oper security, performance, and high availability configurations. Manage incidents for supported software/hardware as a Level 2/3 technician, including actively participating in troubleshooting conferences, resolving assigned incidents, or opening support cases with software/hardware manufacturers.
• Follow change management standards, including proper pre-implementation testing, quality of change documentation, scheduling changes with adequate lead-time, communicating to key stakeholders, and implementing during allowed change windows.
• Attend monthly meetings with software/hardware suppliers to understand their direction, inform them of challenges, and review/prioritize open incidents. Proactively learn/understand new features of supported software/hardware.
• Participate in team meetings to ensure key internal and external stakeholders are kept informed of project status.
• Build, leverage, and maintain effective alliances across technical and business community.
• Interact with customers to achieve efficient, effective, and credible results.
• Understand how supported software/hardware is used to achieve business goals.
• Work occasional weekend and nights to support implementation / upgrade activities to ensure high success of change activity as well as supporting off-shift incident resolution as needed.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Software Development

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