Mainframe Operations Analyst - Batch & AI Automation

Optum; Elk River (MN); On-site; USD 60,000 - 108,000; Full time

Job summary

Optum is seeking an Associate Systems Management Analyst to support mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. You will manage high-volume batch operations, maintain environment stability across multiple LPARs, and support CICS, DB2, and Workload Automation as a Service.

You will leverage AI tools to streamline operations, monitor hourly SLAs, and drive continuous improvement in large-scale Mainframe environments.

Qualifications

• 2+ years in a large-scale Mainframe environment supporting multiple LPARs (or Bachelor's degree)
• 2+ years supporting multiple application teams with Workload Automation requests
• 2+ years supporting Mainframe maintenance changes
• 1+ years of experience working with CICS, DB2, and Mainframe infrastructure
• Ability to work onsite full-time at the MN053 Data Center facility and comply with security protocols
• Night shift - Night Shift End of Week 12.5 hr days. Thur-Fri- Sat

Responsibilities

• Handle approximately 15 million batch requests per month across enterprise Mainframe environments
• Actively monitor system performance hourly to meet SLAs
• Escalate operational issues to leadership when SLAs are at risk
• Support Mainframe maintenance changes and Workload Automation requests
• Conduct onsite Data Center escorts and enforce vendor security protocols
• Leverage AI tools to streamline workflows and automate batch tasks
• Evaluate emerging tech trends to inform design and efficiency
• Drive continuous improvement across large-scale Mainframe operations

Skills

Mainframe experience

CICS & DB2

Workload Automation

ServiceNow ITSM

Night shift

Education

Bachelor’s degree in Computer Science / Information Technology

Tools

TWS/z

CA7

WLAaaS

Job description

Optum is seeking an Associate Systems Management Analyst to support mission-critical enterprise Mainframe systems onsite at the MN053 Data Center. You will manage high-volume batch operations, maintain environment stability across multiple LPARs, and support CICS, DB2, and Workload Automation as a Service.

You will leverage AI tools to streamline operations, monitor hourly SLAs, and drive continuous improvement in large-scale Mainframe environments.