Mainframe Entry Level Technician

Ztek Consulting; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Ztek Consulting in New York City, NY seeks a Mainframe Entry Level Technician to join the 24x7 Command Center of a large multinational bank. The role involves supporting mainframe availability and adhering to security and operational policies.

The position offers remote work capabilities using virtual tools; training will be provided extensively, and strong soft skills are essential to communicate with customers and stakeholders.

Qualifications

• Experience with mainframe concepts and security policy adherence.
• Training will be provided; strong general (soft) skills are required.
• The role requires handling privileged Mainframe access with policy adherence.

Responsibilities

• Support mainframe availability in a 24x7 Command Center.
• Work remotely using virtual connectivity tools (phone, chat, Teams, Zoom).
• Adhere to security and operational policies.

Skills

IBM Z Mainframe knowledge

z/OS knowledge

JCL and batch diagnostics

Data Transfer protocols

NDM, FTP

Agile training a plus

Previous financial firm experience

OPC/TWS

Familiarity with Teams/Zoom

Knowledge of OS/390 Operations

Strong attention to detail

Strong English communication

Tools

Service-Now

Teams

Zoom

OPC/TWS

Job description

Job Title: Mainframe Entry Level Technician

Location: New York City, NY

Type of hire: Contract

Job Description :

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical.

The candidate will need the ability to work remotely using virtual connectivity techniques such as phone, chat, Teams and Zoom. Training will be supplied and extensive.

Strong general (soft)skills are required.

The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Any of the below skills is a big plus:

• Knowledge of IBM Z Mainframe and z/OS
• Knowledge of OS/390 Operations
• JCL and batch problem diagnostic skills
• Knowledge of Data Transfer protocols
• NDM, FTP
• Agile Training a plus
• Previous Financial Firm experience
• Knowledge of OPC/TWS
• Familiarity with Service-Now ticketing software
• Experience with Teams and Zoom

Any of the below general skills preferred:

• Strong attention to detail.
• Strong English written and verbal skills (able to communicate to customers and stakeholders).
• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Windows interface and toolsets.
• MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.