Mainframe Entry Level Operator/Technician/Engineer

KPG99 INC; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

KPG99 INC in New York City seeks a Mainframe Entry Level Operator/Technician for a 12‑hour shift in a 24x7 Command Center. The role is hybrid: 2–3 days on site with some Saturdays remote, in a downtown financial center.

The ideal candidate has 1–2 years of mainframe exposure or related tech, an interest in AI, and proficiency with Windows, MS Office, and basic mainframe concepts. Training is extensive and security is a priority.

Qualifications

• 1–2 years of mainframe exposure or related tech.
• Proficiency with Windows and MS Office.
• Willingness to learn and adapt to mainframe environments.

Responsibilities

• Monitor and manage mainframe operations in the 24x7 Command Center.
• Coordinate with teams via Teams/Zoom and maintain security policies.
• Assist with JCL/batch troubleshooting and data transfers.

Skills

AI experience

MS Office

Windows familiarity

Mainframe knowledge

Remote work readiness

Strong soft skills

Security awareness

Tools

IBM Z Mainframe

z/OS

JCL

FTP

OPC/TWS

Service-Now

Teams/Zoom

Job description

Looking for a candidate just 1-2 years out of college with any mainframe exposure. Even if they have no mainframe but work on any other technologies and are smart and willing to learn, can apply.

Job Title: Mainframe Entry Level Operator/Technician

Location – One New York Plaza, downtown financial center

Interview Process: 1 video and 1 in-person interview

Work Mode – 2-3 days on site hybrid

Shift Structure: 12 h shifts

• 3 days one week (Thursday, Friday, Saturday) & 4 days the next (Wednesday, Thursday, Friday, Saturday)
• Required EVERY Saturday
• In the office during the week & Saturdays are REMOTE

Must: (1-2 Years Experience)

• AI experience and interest in it is needed.
• Microsoft Office Suite Ex
• Familiarity with Windows interface and toolsets.
• General Mainframe Knowledge & Interest

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical. The candidate will need the ability to work remotely using virtual connectivity techniques such as phone, chat, Teams and Zoom. Training will be supplied and extensive. Strong general (soft)skills are required. The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Any of the below skills is a big plus:

• Knowledge of IBM Z Mainframe and z/OS
• Knowledge of OS/390 Operations
• JCL and batch problem diagnostic skills
• Knowledge of Data Transfer protocols
• NDM, FTP
• Agile Training a plus
• Knowledge of OPC/TWS
• Familiarity with Service-Now ticketing software
• Experience with Teams and Zoom

Any of the below general skills preferred:

• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Windows interface and toolsets.
• MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.