Mainframe Entry Level Operator/Technician

Zealogics.com; New York (NY); Remote; USD 41,000 - 48,000; Full time

Job summary

Zealogics.com is seeking a candidate for a 24x7 Command Center role at a large multinational bank holding company. The position supports mainframe availability with remote connectivity via phone, chat, Teams, and Zoom.

Extensive training will be provided, and strict adherence to security policies is required. Desirable skills include IBM Z mainframe, z/OS, JCL, NDM/FTP, OPC/TWS, and familiarity with Service-Now, Teams, and Zoom.

Qualifications

• Experience with mainframe environments and security policies required.
• Strong attention to detail and ability to digest security/training documents.
• Excellent written and verbal English skills to communicate with customers and stakeholders.

Skills

IBM Z Mainframe

z/OS

OS/390 Operations

JCL & batch problem diagnosis

Data Transfer protocols

NDM/FTP

OPC/TWS

Service-Now

Teams

Zoom

Agile training

Financial firm experience

Windows interface familiarity

MS Excel

MS Word

MS Outlook

Tools

Service-Now

Teams

Zoom

Job description

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical. The candidate will need the ability to work remotely using virtual connectivity techniques such as phone, chat, Teams and Zoom. Training will be supplied and extensive. Strong general (soft)skills are required. The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Any of the below skills is a big plus:

• Knowledge of IBM Z Mainframe and z/OS
• Knowledge of OS/390 Operations
• JCL and batch problem diagnostic skills
• Knowledge of Data Transfer protocols
• NDM, FTP
• Agile Training a plus
• Previous Financial Firm experience
• Knowledge of OPC/TWS
• Familiarity with Service-Now ticketing software
• Experience with Teams and Zoom

Any of the below general skills preferred:

• Strong attention to detail.
• Strong English written and verbal skills (able to communicate to customers and stakeholders).
• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Windows interface and toolsets.
• MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.

Rate range -$30-$35