Maine Technical Support Specialist - Growth & Impact

Goodwin Motor Group; Topsham (ME); Presencial; USD 42 000 - 66 000; Tempo integral

Resumo da oferta

Goodwin Motor Group in Maine is seeking a Technical Support Specialist to assist clients and internal teams, troubleshooting hardware, software, and network issues. You will work with skilled technicians to diagnose complex problems and document all support activities.

Responsibilities include assisting with installation and maintenance of technical systems and staying current with technology trends. A state inspection license or ability to obtain one is required.

Qualificações

• Proven experience in technical support or related roles.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Knowledge of computer hardware, software, and networking.
• Ability to work effectively in a team environment.
• Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
• High school diploma or equivalent; additional technical training preferred.

Responsabilidades

• Provide technical assistance and support to clients and internal teams
• Troubleshoot and resolve hardware, software, and network issues
• Collaborate with technicians to diagnose complex technical problems
• Document support activities and maintain accurate records
• Assist in the installation, configuration, and maintenance of technical systems
• Stay updated on the latest technology trends and best practices

Conhecimentos

Tech support

Problem solving

Communication

HW & Networking

Teamwork

Certifications

Formação académica

High school diploma

Descrição da oferta de emprego

Goodwin Motor Group in Maine is seeking a Technical Support Specialist to assist clients and internal teams, troubleshooting hardware, software, and network issues. You will work with skilled technicians to diagnose complex problems and document all support activities.

Responsibilities include assisting with installation and maintenance of technical systems and staying current with technology trends. A state inspection license or ability to obtain one is required.