Maine’s First Ship seeking Visitor Services Associate (Seasonal, Part-Time)

Maine Archives and Museums; Maine; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Collaborative and mission-driven work environment

Opportunities for learning about local history

Hands-on experience in museum operations

Job summary

Maine Archives and Museums seeks a Visitor Services Associate for a seasonal, part-time role. This position requires a commitment of 18 hours per week from June to September, offering $18/hour.

The Associate will provide exceptional customer service, assisting with admissions, retail sales, and maintaining a welcoming environment for visitors. Candidates should have strong communication skills and an interest in history or education.

Qualifications

• Strong interpersonal and communication skills.
• Friendly, reliable, and professional demeanor.
• Ability to work independently and as part of a small team.
• Experience with customer service or retail preferred.

Responsibilities

• Greet visitors and serve as the first point of contact.
• Process admissions and operate point-of-sale system.
• Maintain cleanliness and organization of the visitor center.

Skills

Interpersonal and communication skills

Friendly demeanor

Reliability

Ability to work in a team

Cash handling

Interest in history

Job description

Maine’s First Ship seeking Visitor Services Associate (Seasonal, Part-Time)

Schedule: 18 hours/week (Thursday, Friday, Saturday 9:30am-3:30pm) Season: June – September Compensation: $18/hour

Position Overview

The Visitor Services Associate serves as the welcoming face of the organization, providing exceptional customer service and creating a positive, engaging experience for all visitors. This role supports daily operations at the visitor center, assists with admissions and retail sales.

This is a part-time, seasonal position ideal for someone who enjoys working with the public, has an interest in history or education, and thrives in a dynamic, small-team environment.

To apply, please send résumé, letter of interest, and 3 references to [e-mail].

Key Responsibilities

• Greet visitors warmly and serve as the first point of contact.
• Provide orientation to the site, exhibits, and daily programming.
• Answer questions about the organization, local area, and historical topics.

Admissions & Retail Operations

• Process admissions, memberships, and program registrations.
• Operate point-of-sale (POS) system for gift shop purchases.
• Maintain accurate cash handling and daily sales reconciliation.
• Assist with merchandising, restocking, and maintaining an attractive retail space.

Site Operations

• Open and close the visitor center as scheduled.
• Ensure spaces are clean, organized, and visitor-ready.
• Monitor exhibits and report any maintenance or safety concerns.
• Support setup and breakdown of programs and events.

Program Support

• Help manage visitor flow during busy periods or special events.
• Provide logistical support for staff and volunteers.

Qualifications

• Strong interpersonal and communication skills.
• Friendly, reliable, and professional demeanor.
• Ability to work independently and as part of a small team.
• Comfort handling money and basic technology (POS systems, tablets, etc.).
• Previous customer service, retail, or hospitality experience preferred.
• Interest in history, museums, or education a plus.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 25 lbs occasionally.
• Comfortable working both indoors and outdoors in varying weather conditions.

Schedule & Commitment

• Thursdays, Fridays, and Saturdays (approximately 6 hours per day).
• Availability required for the full season (June through September), including occasional holidays or special events.

What We Offer

• A collaborative and mission-driven work environment.
• Opportunities to learn about local history and public engagement.
• Hands‑on experience in museum and nonprofit operations.