Main Banker (Full Time) (37745)

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Agua Caliente Palm Springs is seeking a Guest Service ambassador to join the casino team. This role performs accurate monetary transactions within a fast-paced Cage environment and supports a high level of guest service.

You will exchange cash for casino instruments, pay jackpots, issue markers, and process card and electronic payments while maintaining AML compliance. Strong English communication and a professional demeanor are essential for success.

Qualifications

• High school diploma or G.E.D. required.
• 1 year related experience in high-volume cash operations.
• Must be able to use a Ten Key Adding Machine.
• Must be able to communicate in English.
• Must work in an intense, fast-paced environment requiring concentration.

Responsibilities

• Exchange cash for various casino instruments, or vice versa, with accuracy.
• Train and work in all Cage banks and windows, including chip, employee, cash machines and vault banks.
• Pay slot and table game jackpots.
• Issue casino credit markers and take payments on debt.
• Process credit card advances and electronic checks.
• Comply with Federal Anti-Money Laundering requirements and regulations.
• Provide excellent service to casino guests and team members.

Skills

Cash handling

English proficiency

Customer service

Professional demeanor

Education

High school diploma or G.E.D.

Tools

Ten Key Adding Machine

Job description

Job Details: Job Location: Agua Caliente Palm Springs - Palm Springs, CA 92262, Position Type: Full Time, Job Category: Banking - Cage, PAY: Competitive Hourly Rate + Tips

Job Description Summary

To be a Guest Service ambassador for the casino, as well as performing accurate monetary and financial transactions, as assigned.

Essential Duties and Responsibilities, includes but not limited to:

• Exchange cash for various casino instruments, exchange various casino instruments for cash, exchange cash for cash.
• Train and work in all Casino Cage banks and windows, including (but not limited to) the chip bank, employee bank, cash machines bank and vault bank.
• Pay slot and table games jackpots
• Issue casino credit markers and take payment on outstanding casino credit debt
• Perform credit card advance and electronic check transactions
• Comply with all Federal Anti-Money Laundering requirements and regulations
• Provide excellent service to our casino guests and team members

Supervisory Responsibilities

Access to Sensitive Areas and Information

As per the ACGC Access Matrix.

Signatory Ability

All Cage related forms

GAMING EXPERIENCE PREFERRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and/or Experience

• High school diploma or G.E.D.
• 1 year related experience and/or training; or equivalent combination of education and experience in high volume cash operations.
• Must be able to use a Ten Key Adding Machine.
• Must have a professional demeanor and be able to communicate well with the public.
• Must be able to communicate in English.
• Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties.

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1mile, climbing stairsandstandingat a desk/work station for the duration of the shift.Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escal…