Vault Cashier

PENN Entertainment, Inc.; Alton (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

PENN Entertainment, Inc. seeks a cashier/deposit specialist to handle deposits, verify counts, and support cage and slot operations. The role requires accuracy, confidentiality, and strong customer service in a fast-paced casino environment.

You will maintain cash drawers, assist with vault transactions, and ensure compliance with company policies and regulations while delivering courteous guest service. Overtime and lifting up to 25 lbs may be required.

Formación

• Must be a minimum of 21 years of age.
• High School Diploma or equivalent.
• One year of prior work experience.
• Ability to handle large sums of money.
• Ability to maintain accountability over a cashier drawer.
• Ability to perform all duties in a confidential manner.
• Previous money handling experience preferred.
• Ability to work in a fast-paced environment.
• Customer service oriented.
• Ability to stand for long periods of time and lift up to 25 lbs.

Responsabilidades

• Processes all departments’ deposits and balances deposits.
• Deposits Slot, Cage, Security, and Dealer tokens; makes deposits.
• Verifies counts and currency/coin received from bank.
• Replenishes cash to supply department wallets and cashiers.
• Records all transactions on Vault Accountability Sheet.
• Fills Kiosk Cassettes and US Coin Bags for Redemption Kiosks.
• Performs Cashier and Main Bank duties when needed.
• Communicates effectively with customers in a pleasant, professional manner.
• Counts money accurately and exchanges coins or gaming chips for customers.
• Complies with policies, regulations, and internal controls.

Conocimientos

Customer service

Money handling

10-key calculator

Confidentiality

Teamwork

Attention to detail

Educación

High School Diploma

Herramientas

Computer basics

Cash handling software

Descripción del empleo

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Processes all departments’ deposits. Balances deposits and sends to the bank. Runs a tape of all travelers checks, personal checks, and comp checks and separates.
• Processes Slot, Cage, Security, and Dealer tokes deposits. Makes deposits, including checks from Accounting department, for the company.
• Verifies Count Team drop from the BV drop, Table Games Drop, and Redemption Kiosk Drop.
• Verifies currency and coin received from bank.
• Does Cage buys. Replenishes cash needed to supply Slot department wallets and Cage Cashiers.
• Verifies all money coming back into the vault. Makes sure the count is correct.
• Records all transactions on Vault Accountability Sheet.
• Fills Kiosk Cassettes and US Coin Bags for the Redemption Kiosks.
• Performs Cashier and Main Bank duties when needed.
• Communicates effectively with customers in a pleasant, professional manner.
• Accurately counts money and exchanges coins or gaming chips for customers.
• Complies with company policies, all state and federal regulations, and internal controls as it relates to this position.
• Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity, or improved guest service.

Requirements

• Must be a minimum of 21 years of age.
• High School Diploma or equivalent.
• One year of prior work experience.
• Ability to handle large sums of money.
• Ability to maintain accountability over a cashier drawer.
• Ability to perform all duties in a confidential manner.
• Previous money handling experience is preferred.
• Ability and desire to work in a fast-paced environment.
• Customer Service oriented.
• Ability to operate a 10-key calculator. - Some computer knowledge is helpful.
• Ability to stand for long periods of time. Stand for an eight or ten hour shift.
• Knowledge of casino functions. - Ability to work with high levels of noise and crowds.
• Must have manual dexterity and coordination to operate office equipment.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.