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Hollywood Casino Bangor; Bangor (ME); On-site; USD 21,000 - 29,000; Full time

Job summary

Hollywood Casino Bangor is seeking a friendly, detail-oriented Cashier to join our Player Services team in Bangor, Maine. You will handle cash, checks, and inquiries from guests, balance drawers, and help ensure accurate daily transactions in a fast-paced casino environment.

The role requires at least a high school diploma, 1+ year of cashiering or money handling experience, the ability to read and follow instructions, and a Maine Gaming Board license.

Qualifications

• High School diploma or equivalent required.
• 1+ year of cashiering or heavy money handling experience preferred.
• Able to read and comprehend simple instructions and memos.
• Able to communicate information to customers and co-workers effectively.

Responsibilities

• Balance currency, coin, and checks in cash drawers at ends of shifts.
• Count currency, coins, and checks received, by hand or with counting machines.
• Identify and correct transaction mistakes when debits and credits do not balance.
• Work the Player Services window and answer guest inquiries with proper etiquette.
• Follow state and company policies; assist supervisors and co-workers as needed.

Skills

Cash handling

Customer service

Arithmetic

Follow instructions

Reading & writing

Team work

Education

High School Diploma

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Ensure interactions with internal and external guests follow the guidelines of the ACES Customer Service Program.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions.
• Count currency, coins, and checks received, by hand or using currency-counting machine.
• Identify transaction mistakes when debits and credits do not balance.
• Receives soft count funds from the count room, revenue drops from other departments.
• Manage and monitor inventory levels and balance the NRT kiosks for a specific shift.
• Assist Supervisor with deposits to outside banking institution.
• Communicate status of fluctuating cash levels to appropriate management.
• Works the Player Services frontline window as assigned.
• Answers phone calls with proper phone etiquette.
• Complies with state, company, department policies and regulations.
• Assists supervisors and co-workers as needed.
• Other duties may be assigned.

BRING US YOUR BEST.

• A minimum of 21 years of age.
• High School diploma or equivalent
• One plus years of cashiering experience and/or heavy money handling experience.
• Able to promptly and accurately follow instructions given by Supervisor or Manager
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interrupt bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be licensed by the Maine Gaming Board
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer

STARTING SALARY

$18.00 per hour