Mailroom Team Lead – Print Operations

Dow Jones; White Oak (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones in Silver Spring, MD, seeks an experienced Mailroom Supervisor to oversee day-to-day mailroom operations during print production for Dow Jones publications. You will lead staff, ensure efficient processes, and meet dispatch deadlines.

You will train employees, manage dispatch and mailing requirements, and maintain accurate records while upholding safety and equal opportunity standards across the team.

Qualifications

• 3–4 years experience in Mailroom Operations.
• Customer-focused with cost-efficient results.
• Strong leadership and staff development skills.
• Excellent verbal and written communication.
• Strong problem-solving abilities.
• Proficient with business PC applications (spreadsheets, word processors).
• Extensive knowledge of newspaper mailroom operations and equipment.

Responsibilities

• Ensure staff performs effective processes and develops skills; manage staffing.
• Maintain open communication and align department goals.
• Provide ongoing staff training on responsibilities and equipment.
• Know dispatch schedules and mailing requirements for publications.
• Support a diverse work environment.
• Implement policies to ensure safety and equal opportunity.
• Maintain accurate operational and maintenance records.

Skills

Mailroom operations

Leadership

Communication

Problem solving

PC skills

Mailroom equipment

Tools

MS Office

Job description

Dow Jones in Silver Spring, MD, seeks an experienced Mailroom Supervisor to oversee day-to-day mailroom operations during print production for Dow Jones publications. You will lead staff, ensure efficient processes, and meet dispatch deadlines.

You will train employees, manage dispatch and mailing requirements, and maintain accurate records while upholding safety and equal opportunity standards across the team.