Mailroom Operations Lead – Print Production

Dow Jones; Silver Spring (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is seeking an experienced Mailroom Operations professional to assist the Foreman with daily direction of mailroom activities during the production of our print publications in Silver Spring, MD. You will help ensure timely dispatch, high-quality output, and efficient staffing while maintaining safety standards.

Candidates should have 3–4 years in mailroom operations, strong leadership and communication skills, and solid proficiency with business software.

Qualifications

• 3-4 years experience in Mailroom Operations.
• Customer-focused attributes and are bottom line driven, with a strong record of cost-efficient, timely results.
• Strong leadership, initiative, decision-making, staff development and interpersonal skills.
• Well developed verbal and written communication skills.
• Strong and proven problem-solving skills.
• Proficiency in the use of business PC applications (spreadsheet, word processor, etc.).
• Extensive knowledge of and mechanical experience with newspaper mailroom operations, including equipment and best-practice processes.

Responsibilities

• Contribute to department financial and operating objectives by: insuring staff employs and maintains effective processes and develops and refines skills; providing guidance; implementing efficient staffing.
• Assist the Foreman/Woman in developing and maintaining open communication with employees while clearly emphasizing the goals and objectives of the department.
• Assist the Foreman/Woman in providing ongoing staff training and development to ensure each employee learns all appropriate job responsibilities, procedures and equipment operation in the mailroom area.
• Be knowledgeable of dispatch schedules, sorting, bundling requirements, subscription list and top wrap usage for all publications.
• Support and contribute to the development of a diverse work environment.
• Assist Foreman/Woman to implement policies/practices that insure compliance with local, state and federal laws and company policy regarding equal employment opportunity, affirmative action, regulatory agency safety and environmental requirements.
• Assist Foreman/Woman in keeping accurate, useful and timely operational and maintenance records.

Skills

Mailroom Operations

Leadership

Communication

Problem Solving

PC Proficiency

Operations Knowledge

Tools

Mailroom Equipment

Job description

Dow Jones is seeking an experienced Mailroom Operations professional to assist the Foreman with daily direction of mailroom activities during the production of our print publications in Silver Spring, MD. You will help ensure timely dispatch, high-quality output, and efficient staffing while maintaining safety standards.

Candidates should have 3–4 years in mailroom operations, strong leadership and communication skills, and solid proficiency with business software.