Asst Foreman/Woman

Dow Jones; White Oak (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones in Silver Spring, MD, seeks an experienced Mailroom Supervisor to oversee day-to-day mailroom operations during print production for Dow Jones publications. You will lead staff, ensure efficient processes, and meet dispatch deadlines.

You will train employees, manage dispatch and mailing requirements, and maintain accurate records while upholding safety and equal opportunity standards across the team.

Qualifications

• 3–4 years experience in Mailroom Operations.
• Customer-focused with cost-efficient results.
• Strong leadership and staff development skills.
• Excellent verbal and written communication.
• Strong problem-solving abilities.
• Proficient with business PC applications (spreadsheets, word processors).
• Extensive knowledge of newspaper mailroom operations and equipment.

Responsibilities

• Ensure staff performs effective processes and develops skills; manage staffing.
• Maintain open communication and align department goals.
• Provide ongoing staff training on responsibilities and equipment.
• Know dispatch schedules and mailing requirements for publications.
• Support a diverse work environment.
• Implement policies to ensure safety and equal opportunity.
• Maintain accurate operational and maintenance records.

Skills

Mailroom operations

Leadership

Communication

Problem solving

PC skills

Mailroom equipment

Tools

MS Office

Job description

Job Description:

About the Team:

The Print Team supports the end-to-end lifecycle of Dow Jones’ print publications—including The Wall Street Journal, Barron’s, Investor’s Business Daily, and the New York Post.

Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.

About the Role

Assist the Foreman/Woman with the daily direction of the mailroom operations and assignments during the manufacturing of Dow Jones’ and contract print publications in a cost-effective manner, with the highest quality standards available using existing technology. Meet customer expectations for reproduction quality, content freshness and productivity, while complying with dispatch/delivery deadlines. Employ best performance practices—continuous improvement processes/procedures, staff schedules and effective staff development to achieve results. You will be based in the Silver Springs, MD plant reporting to the Pressroom Foreman.

You Will:

• Contribute to department financial and operating objectives by: insuring staff employs and maintains effective processes and develops and refines skills; providing guidance; implementing efficient staffing.

• Assist the Foreman/Woman in developing and maintaining open communication with employees while clearly emphasizing the goals and objectives of the department.

• Assist the Foreman/Woman in providing ongoing staff training and development to ensure each employee learns all appropriate job responsibilities, procedures and equipment operation in the mailroom area.

• Be knowledgeable of dispatch schedules, sorting, bundling requirements, subscription list and top wrap usage for all publications.

• Support and contribute to the development of a diverse work environment.

• Assist Foreman/Woman to implement policies/practices that insure compliance with local, state and federal laws and company policy regarding equal employment opportunity, affirmative action, regulatory agency safety and environmental requirements.

• Assist Foreman/Woman in keeping accurate, useful and timely operational and maintenance records.

You Have:

• 3-4 years experience in Mailroom Operations.

• Customer-focused attributes and are bottom line driven, with a strong record of cost-efficient, timely results.

• Strong leadership, initiative, decision-making, staff development and interpersonal skills.

• Well developed verbal and written communication skills.

• Strong and proven problem-solving skills.

• Proficiency in the use of business PC applications (spreadsheet, word processor, etc.).

• Extensive knowledge of and mechanical experience with newspaper mailroom operations, including equipment and best-practice processes.

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Insurance Plans

• Lifestyle Programs & Wellness Resources

• Education Benefits

• Family Care Benefits & Caregiving Support

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

• Financial Health Programs

• Cybersecurity Protection

#LI-Onsite

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:

Dow Jones - Print Operations

Job Category:

Production & Skilled Trades

Union Status:

Non-Union role

Base Pay Range: $60,000 - $80,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.