Mailroom Team Lead — Legal Operations & Workflow Champion

Stenger & Stenger PC; Michigan; In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Stenger & Stenger PC seeks an Inbound/Outbound (Mailroom) Team Lead in Grand Rapids, MI to supervise mailroom operations and ensure timely processing of documents and communications. The role supports workflow processes, deadlines, and cross-department coordination within a multi-state law firm.

The position emphasizes strong written and verbal communication, high typing speed, and proficiency with Microsoft Office and related software.

Competenze

• Excellent written and verbal communication skills.
• Must type at least 50 WPM.
• Familiarity with Microsoft Office applications (Outlook, Word and Excel), collection software, and other applications.
• Self-motivated, organized and hardworking.
• Desire to work with others in achieving Firm and client goals.

Mansioni

• Support inbound and outbound mailroom operations and workflows.
• Assign tasks to team members to meet SLAs.
• Assist in handling documents and legal pleadings in compliance with firm policies.
• Open mail, record entries, and update case files as needed.
• Train new personnel per firm policies and manuals.
• Maintain professional relationships across departments and states.
• Coordinate with leadership to optimize mailroom efficiencies.

Conoscenze

Excellent written and verbal comms

Typing 50 WPM

Strumenti

Microsoft Office (Outlook Word Excel)

Descrizione del lavoro

Stenger & Stenger PC seeks an Inbound/Outbound (Mailroom) Team Lead in Grand Rapids, MI to supervise mailroom operations and ensure timely processing of documents and communications. The role supports workflow processes, deadlines, and cross-department coordination within a multi-state law firm.

The position emphasizes strong written and verbal communication, high typing speed, and proficiency with Microsoft Office and related software.