Mailroom & Shipping Specialist

Compass Group USA; Blue Ash (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health & Wellness Programs

Discount Marketplace

Pet Insurance

Voluntary Benefits

Legal Services

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, has an opening for a full-time Mailroom Clerk at the Johnson & Johnson site in Blue Ash, OH. The role requires strong customer service and precise mail processing with a focus on accuracy and timeliness.

You will receive, sort, deliver, and track USPS and courier items, prepare shipments, and maintain records according to SOPs.

Qualifications

• High School diploma or equivalent is required.
• Relevant prior customer service experience is preferred.
• Preferred Dangerous Goods shipping certificate (49 CFR & IATA) is a plus.
• Knowledge of domestic and international shipping guidelines for hazardous and non-hazardous goods is preferred.
• Experience using carrier-specific shipping software (UPS, DHL, FedEx, etc.) is advantageous.

Responsibilities

• Receives, sorts, delivers, and processes courier items, interoffice mail, USPS mail, and other shipments.
• Verifies and logs incoming/outgoing shipments and prepares items for shipment.
• Tracks courier items and accountable mail (FedEx, UPS, Certified Mail, etc.).
• Packages and labels materials, including hazardous and non-hazardous goods, using shipping software.
• Follows client SOPs and maintains accurate records of inquiries and fulfillment.

Skills

Customer service

Shipping knowledge

Education

High School diploma or equivalent

Tools

Shipping software (UPS/DHL/FedEx)

Job description

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, has an opening for a full-time Mailroom Clerk at the Johnson & Johnson site in Blue Ash, OH. The role requires strong customer service and precise mail processing with a focus on accuracy and timeliness.

You will receive, sort, deliver, and track USPS and courier items, prepare shipments, and maintain records according to SOPs.