Mailroom & Logistics Coordinator

JLL

Chicago (IL)

On-site

USD 22,000 - 30,000

Full time

5 hours ago

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Job summary

JLL is seeking a Mailroom Clerk to support mailroom operations for our client, ensuring smooth communication and package distribution. This client-facing role requires excellent customer service as you interact daily with employees, vendors, and guests.

You will manage the complete lifecycle of mail and packages—from receiving and sorting items to preparing and dispatching shipments. You’ll work with the facility management team, support office supplies, and coordinate with vendors to keep

Qualifications

High school diploma or GED required.
At least two years of related mailroom, distribution, or administrative experience.
Valid driver's license and reliable transportation for trips to the post office.
Ability to lift up to 50 pounds regularly and meet physical demands.
Strong customer service skills interacting with employees, clients, vendors, and guests.
Proficiency with Microsoft Office (Word, Outlook, Excel).

Responsibilities

Sort incoming mail and packages by destination and type, and distribute using an automated tracking system.
Prepare outgoing mail and packages, including labeling, sealing, quality checks, and bulk mail reports.
Track, trace, and resolve mail delivery problems with USPS and express carriers.
Order and maintain inventory of office supplies and verify invoices.
Organize and maintain a clean, efficient mailroom environment.
Dispatch work orders to vendors and collaborate with the facility management team.
Respond to client needs with exceptional customer service and escalate issues when needed.