MAILROOM LEAD (Temporary) - SECRET CLEARANCE REQUIRED

Melwood; Arlington (VA); On-site; USD 52,000 - 61,000; Full time

Job summary

Melwood is seeking a Mailroom Supervisor for DARPA in Arlington, VA. The role requires an active DoD Secret Clearance and involves managing mail processing, screening, and secure handling of bulk mail for sensitive government operations.

Responsibilities include leading the Mailroom team, ensuring compliance with security policies, coordinating with USPS and military mail systems, and training staff on regulations and safety. Lifting up to 65 pounds and background checks are required.

Qualifications

• Active DoD Secret Clearance is required.
• Bachelor’s degree and/or minimum of three (3) years' specialized experience in Federal, DoD, or mail handling.
• Strong customer service skills.
• Must be able to lift 65 pounds.
• DoD-related mail handling experience required.

Responsibilities

• Load and unload bulk mail and manage mail movement and processing for DARPA.
• Lead and supervise the Mailroom team and prioritize tasks.
• Ensure compliance with USPS, DoD/DARPA mail and security policies.
• Train staff on mail regulations, postage, and safety procedures.
• Coordinate shipments with the Pentagon and other locations as needed.

Skills

Customer service

Education

Bachelor’s degree (preferred)

Job description

INTRODUCTION:

• Active DoD Secret Government Clearance is Required
• This is a temporary position expected to last from Dec. 2026 to Feb. 2027
• This position is located in Arlington, VA at the Defense Advanced Research Projects Agency (DARPA)
• The work hours are 7:30am to 4:30pm
• The hourly rate is $39.79 per hour
• Pre-employment background checks and drug testing are required

QUALIFICATIONS:

• Active DoD Secret Clearance is Required
• Bachelor's degree and/or minimum of three (3) years' specialized experience in the Federal, DoD, and/or commercial mail handling experience required
• Must possess strong customer service skills
• Responsible for the overall operation of mail room/loading dock facilities and other mail related functions
• Serves as the backup for the Supply Center Lead as needed and therefore should have an understanding of how the supply center operates.
• Must be able to lift 65 pounds
• DoD related mail handling experience required
• Federal Government Experience required
• DoD experience preferred
• Secret clearance required.

KEY RESPONSIBILITIES

• Responsible for loading, unloading and removing bulk mail and performing other duties incidental to the movement and processing of mail for the Defense Advanced Research Projects Agency (DARPA)
• Lead and supervise the Mailroom team by setting the example, disseminating and prioritizing work tasks
• Ensure the team complies with MSO/FLD customer service standards and DOD/DARPA mail and security policies and procedures.
• Comply with US Postal Service (USPS) and Military Postal System rules and requirements for handling and safeguarding mail and postal materials
• Ensure that personnel are properly trained and equipped to conduct inspections of letter mail, envelopes and packages and what appropriate actions should be taken if a hazard is discovered. Ensure all incoming mail and packages is screened using AUTO-CLEAR and Dual Draw
• Ensure outgoing letters and parcels are collected and sent out in a timely manner
• Ensure customer signatures for incoming registered, certified, and insured mail are collected for those letters and parcels requiring them
• Ensure proper distribution of incoming mail from USPS and package delivery firms throughout the building.
• Ensure express, registered, and certified mail are delivered to the US Post Office
• Ensure outgoing official mail items have the correct postage and that packages/letters are in proper condition for mailing.
• Train Mailroom staff to be able to answer customer questions regarding mail regulations and procedures, apply appropriate postage rates, and provide approximate delivery times
• Receive, distribute, and courier materials between DARPA and the Pentagon
• Coordinate with Pentagon point of contact to ensure burn bags are picked up every week
• Coordinate with the shred bin vendor to ensure bin contents are shredded onsite twice a month
• Maintain USPS, Federal Express, United Parcel Service and shred bin accounts for DARPA
• Keep detailed records, both hard and soft copies, of all FedEx and USPS packages processed out of DARPA
• Validate all FedEx bills before government payment with the Government Purchase Card (GPC)
• Coordinate with the Chief, FMSS and DARPA Technology offices for the shipment or prototypes, and other material or supplies from and between offsite locations
• Supervise the ordering of items needed to restock the mailroom with paper and other required supplies

Education

Bachelors (preferred)

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