Mail Operations Clerk - Entry-Level, Customer Service

Randstad USA; Omaha (NE); On-site; USD 23,000 - 26,000; Full time

Job summary

Randstad USA is seeking a detail-oriented, entry-level Mailroom Associate to manage daily mail operations, assist students and staff, and keep the site running smoothly. This role requires basic computer skills, strong communication, and the ability to multitask in a fast-paced environment.

You will log and track packages, greet visitors, respond to inquiries by email, phone, or in person, and perform routine maintenance on mailroom equipment.

Qualifications

• High School Diploma, GED, or equivalent experience (under 1 year of experience welcome).
• Exceptional communication skills and a passion for helping others.
• Basic technical and computer skills to log and track package data.
• Ability to prioritize, multitask, and work independently to hit daily deadlines.
• Capability to lift up to 50 lbs and spend shift active (standing, walking, bending, reaching).
• Flexibility to work overtime as needed and meet site-specific security/health protocols.

Responsibilities

• <b>Package &amp; Mail Management:</b> Safely receive, log, track, and deliver mail and packages using digital inventory tools.
• <b>Customer Support:</b> Greet visitors, answer inquiries, and promptly resolve requests via email, phone, text, or in person.
• <b>Operations &amp; Maintenance:</b> Perform routine upkeep on mailroom equipment and complete daily office service tasks.
• <b>Team Success:</b> Help document site processes, cross-train in office services, and keep management updated on client needs.

Skills

Customer Service

Communication

Multi-tasking

Time Management

Basic Computer Skills

Education

High School

Job description

Randstad USA is seeking a detail-oriented, entry-level Mailroom Associate to manage daily mail operations, assist students and staff, and keep the site running smoothly. This role requires basic computer skills, strong communication, and the ability to multitask in a fast-paced environment.

You will log and track packages, greet visitors, respond to inquiries by email, phone, or in person, and perform routine maintenance on mailroom equipment.