Mailroom & Corporate Services Coordinator

Santander US; Dallas (TX); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander US in Dallas is seeking an on-site Staff, Corporate Services associate to support mailroom operations, package handling, and general administrative tasks. You will be the primary contact for employees, vendors, and visitors and ensure timely processing of mail and deliveries.

The role requires a high school diploma or equivalent, the ability to lift up to 50 pounds, and proficiency with Outlook and basic Office apps.

Qualifications

• High school diploma, GED or equivalent work experience required.
• Excellent customer service and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to lift and move up to 50 pounds on a regular basis.
• Comfortable standing, walking, bending, and making frequent trips throughout the building.
• Reliable attendance required; 100% on-site role.
• Experience with mailroom, shipping/receiving, logistics, or inventory management preferred.
• Proficiency with Microsoft Outlook and basic Microsoft Office applications.

Responsibilities

• Serve as the primary point of contact at the Corporate Services/Mailroom service window, providing exceptional customer service to employees, vendors, and visitors.
• Receive, sort, distribute, and track incoming and outgoing mail, packages, and overnight deliveries.
• Assist employees with package pickup, mail distribution, and shipping requests while ensuring timely and accurate service.
• Lift, move, and transport packages and office supplies weighing up to 50 pounds throughout the facility.
• Make multiple daily trips throughout the building, including retrieving and delivering packages between floors.
• Maintain inventory of mailroom and office supplies; monitor stock levels and place supply orders as needed.
• Organize and maintain secure storage areas for packages, supplies, and incoming deliveries.
• Operate shipping and mail processing equipment while ensuring compliance with company procedures.
• Maintain accurate records of package deliveries, shipments, and inventory transactions.
• Collaborate with internal departments to resolve mail, package, and delivery inquiries in a timely manner.
• Maintain a clean, organized, and safe mailroom environment.
• Support special projects and additional Corporate Services responsibilities as assigned.

Skills

Customer service

Interpersonal skills

Multi-tasking

Organizational skills

Time management

Lifting up to 50 lbs

Mobile/standing/walking

Attendance reliability

Mailroom/shipping/logistics

Microsoft Outlook

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Office

Job description

Santander US in Dallas is seeking an on-site Staff, Corporate Services associate to support mailroom operations, package handling, and general administrative tasks. You will be the primary contact for employees, vendors, and visitors and ensure timely processing of mail and deliveries.

The role requires a high school diploma or equivalent, the ability to lift up to 50 pounds, and proficiency with Outlook and basic Office apps.