Mailroom & Corporate Services Associate

Santander Consumer USA Inc.; Dallas (TX); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Consumer USA Inc. is hiring for a Staff, Corporate Services role focused on mailroom, general administrative support, and package handling in our Dallas office.

You will be the primary contact for mail, shipments, and inventory, ensuring timely delivery and accurate records. This on-site position requires strong customer service, the ability to lift up to 50 pounds, and proficiency with Outlook and MS Office.

Qualifications

• High school diploma or GED required.
• Excellent customer service and interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to lift and move up to 50 pounds regularly.
• Comfortable standing, walking, bending, and frequent trips throughout the building.
• 100% on-site position with reliable attendance.
• Experience with mailroom, shipping/receiving, logistics, or inventory management preferred.
• Proficiency with Microsoft Outlook and basic Microsoft Office applications.

Responsibilities

• Serve as the primary point of contact at the Corporate Services/Mailroom service window, providing exceptional customer service to employees, vendors, and visitors.
• Receive, sort, distribute, and track incoming and outgoing mail, packages, and overnight deliveries.
• Assist employees with package pickup, mail distribution, and shipping requests while ensuring timely and accurate service.
• Lift, move, and transport packages and office supplies weighing up to 50 pounds throughout the facility.
• Make multiple daily trips throughout the building, including retrieving and delivering packages between floors.
• Maintain inventory of mailroom and office supplies; monitor stock levels and place supply orders as needed.
• Organize and maintain secure storage areas for packages, supplies, and incoming deliveries.
• Operate shipping and mail processing equipment while ensuring compliance with company procedures.
• Maintain accurate records of package deliveries, shipments, and inventory transactions.
• Collaborate with internal departments to resolve mail, package, and delivery inquiries in a timely manner.
• Maintain a clean, organized, and safe mailroom environment.
• Support special projects and additional Corporate Services responsibilities as assigned.

Skills

Customer service

Multitasking

Time management

Interpersonal skills

Lifting 50 pounds

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Office

Job description

Santander Consumer USA Inc. is hiring for a Staff, Corporate Services role focused on mailroom, general administrative support, and package handling in our Dallas office.

You will be the primary contact for mail, shipments, and inventory, ensuring timely delivery and accurate records. This on-site position requires strong customer service, the ability to lift up to 50 pounds, and proficiency with Outlook and MS Office.