Mailroom Coordinator

CBRE Group, Inc.; Rockford (IL); On-site; USD 35,000 - 42,000; Full time

Job summary

CBRE Group, Inc. in London is seeking a Mailroom Coordinator to oversee mailroom operations and courier services. You will manage the daily movement and tracking of goods, work with facilities partners, and ensure secure handling of packages.

The role requires at least 3 years in warehouse/shipping, proficiency with MS Office, and comfort with mailroom IT tools; a customer-focused, team-oriented approach is essential.

Qualifications

• Minimum of 3 years in warehouse, shipping & receiving.
• Able to lift up to 50 lbs / 22 kg and assist with mailroom operations.
• Proficient with MS Office and mailroom IT tools; able to work in a customer-focused team environment.

Responsibilities

• Deliver a seamless mailroom service for all users and units.
• Manage day-to-day logistics of goods and courier services at the site.
• Coordinate with facilities suppliers and ensure secure tracking of mail and packages.
• Provide monthly reports on mailroom costs and volumes to the Facility Lead.
• Support printing and copier stations and assist other locations as needed.

Skills

Warehouse knowledge

Shipping & receiving

Microsoft Office

Customer service

English proficiency

Self-motivation

Tools

I-track

Bringme box

QSHE processes

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mailroom Coordinator to join our team located in London.The Mailroom Coordinator will oversee the mailroom and courier services along with the delivery, storage, movement and return of goods for the site.Role Summary:RESPONSIBILITI ES (Key deliverables of the role)• Delivers a seamless, delightful, and superior mailroom service for all Athletes and Business Units• Responsible for the logistics and movement of business deliveries at the site• Responsible for the day-to-day management of the Facilities suppliers for the mailroom and logistics services• Implements and monitors standards of service to meet and exceed expectations and looks for opportunities to improve efficiencies related the mailroom services• Work with the wider facilities team to anticipate and resolve any potential obstacles in the work environment• Back up for site team absences and support• Provide support for other locations• Familiar with all services within the facility and works with the services team to facilitate hospitality approach across all services lines• Superuser for those technologies used for the mailroom services such as I-track, Bringme box etc• Responsible for the QSHE the mailroom and logistics, in addition support in the QSHE process for the Facilities site and services through reporting of near misses and demonstrating a proactive approach to QSHEDay-to-day Facilities Management• Maintain the day-to-day relationships with the Building User stakeholders regarding the mailroom and logistic services• Responsible for the co-ordination and the logistics of the goods in and out service• Responsible for the couriers service, from acceptance of courier packages, ensuring delivery to the customer, and arranging couriers• Ensure that the onsite tracking and security of all mail and packages is followed and tracked• Provide monthly data and reports on the mailroom & shipping costs and volumes to the Facility Lead• Ensure all printing & copier stations are stocked and tidy, working with supply partners on any issues or faults• Performs other duties as assignedExperience Required:• Minimum of 3 years in warehouse, shipping & receiving• Physical ability to assist with mailroom operations; Able to lift 50 lbs/ 22kg• Self-motivatio n and organizational skills with the initiative and ability to complete tasks in a timely manner• Proven ability to work in a customer focus environment and to work as part of a team• Warm and engaging demeanour with ability to assess circumstances, empathize and offer help• Demonstrated capacity to use curiosity to find opportunities to create amazing outcomes• An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, SharePoint) and other specific mailroom IT tools• English proficiencyAbout CBRE Global Workplace Solutions:As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s \\\"Most Admired Companies\\\" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol \\\"CBRE.\\\"Application Process:Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.No agencies please.Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Data Center Technician role is $35,000 annually and the maximum salary for the Data Center Technician position is $41,500 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).