Facilities Coordinator, on-site

CBRE; San Francisco (CA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Facilities Coordinator to support one on-site floor at 1 Market Plaza in San Francisco, CA. You will work closely with the Senior Facilities Manager, clients, and vendors to ensure operations run smoothly and safely while delivering excellent service.

This on-site role requires strong organization, communication, and the ability to manage work orders and routine maintenance tasks. You will be CBRE’s primary on-site representative, providing professional service and prompt issue

Qualifications

• High School Diploma or GED with 2 years of related experience.
• Knowledge of or experience in MEP hard services is beneficial.
• Proven customer service experience and a professional, responsive approach.
• Highly organized with strong attention to detail and ability to follow established routines.
• Self-sufficient and able to work independently; resourceful when clarification is needed.
• Clear and effective communication with internal and external partners.
• Working knowledge of MS Office; CMMS experience preferred.
• Applicants must be authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Provide front desk coverage and first point of contact for employees and visitors.
• Greet and assist visitors, ensuring a professional, welcoming experience.
• Monitor open work orders and ensure timely completion and closure.
• Coordinate with landlords, tenants, and service providers on procedures and reporting.
• Perform light maintenance tasks to support daily operations.
• Address client inquiries and concerns promptly.
• Review work orders, proposals, and documents from vendors.
• Conduct site walkthroughs to identify and address issues.
• Follow instructions and communicate clearly with supervisors.
• Utilize defined procedures to solve straightforward problems under supervision.

Skills

Customer service

Communication

Organization

Independent worker

Problem solving

Education

High School Diploma or GED

Tools

CMMS

Microsoft Office

Job description

Aboutthe Role

Join CBRE as a Facilities Coordinator and help keep adynamic workplace running at its best!

Aboutthe Role

Join CBRE as a Facilities Coordinator and help keep adynamic workplace running at its best! In this on-site role, you’ll support one floor for a client in the technologysector at 1 Market Plaza, encompassing approximately 8,000 square feet. You’llwork closely with the Senior Facilities Manager, clients, vendors, andcontractors to ensure facility operations run smoothly and efficiently. As thesole CBRE representative on site, you will play a critical role in fostering astrong client partnership, overseeing day-to-day facility operations, anddelivering exceptional service and support. As part of our Facilities Management team, you’ll supportdaily operations while helping create safe, functional, and welcomingenvironments - making a direct, positive impact on the client experience andthe success of the site.

What You’ll Do

• Provide front desk coverage, including answering and directing incoming phone calls and serving as a first point of contact for employees, visitors and guests.
• Greet and assist visitors, ensuring a professional and welcoming experience.
• Regularly monitor the status of open work orders to ensure their timely completion and closure.
• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• May perform light maintenance tasks, including patching and touch-up painting, replacing light bulbs and completing minor repairs to support day-to-day facility operations
• Acknowledge and address all client inquiries related to the site, responding promptly to client inquiries and concerns.
• Review work orders, proposals, department files, and other paperwork submitted by vendors.
• Conduct site walkthroughs to identify and address site issues.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma or GED with 2 years of job-related experience.
• Knowledge of or experience in MEP hard services is beneficial.
• Proven customer service experience and a professional, responsive, and solutions-oriented approach.
• Highly organized with strong attention to detail and the ability to follow established work routines and standards.
• 0Self-sufficient and able to work independently; resourceful and proactive in seeking clarification when needed.
• Clear and effective communication skills for exchanging straightforward information with internal and external partners.
• Ability to conduct routine facility walkthroughs to assess conditions, identify issues, and standards are maintained.
• Working knowledge of Microsoft Office Suite, to include Word, Excel, Outlook and PowerPoint. Experience using a CMMS preferred.
• Must possess strong attention to detail.
• Ability to follow basic work routines and standards in the application of work.
• Demonstrated customer service abilities are required.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com. California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Coordinator position is $29.33 hourly and the maximum salary for the Facilities Coordinator position is $31.25 hourly. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).