Mailroom Clerk

Burnett Staffing Specialists; Houston (TX); On-site; USD 23,000 - 25,000; Full time

Job summary

Burnett Staffing Specialists is seeking a Mailroom Clerk for a large legal firm in Downtown Houston. The role covers mail, reprographics, and intake functions, providing back-office support to onsite clients and teams. Excellent opportunity for someone with mailroom/printing experience in a fast-paced environment.

Position is Temp-to-Hire with starting pay $17-$18/hr, DOE. Hours are Monday-Friday, 9am-6pm. Parking is nearby.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year high volume mailroom/reprographic/copying/printing experience.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet and maintain client satisfaction.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.

Skills

Customer service

Communication

Attention to detail

Deadline driven

Team player

Organizational skills

Independent decisions

Problem solving

Education

High school diploma or equivalent

Tools

Mail equipment

Phone

Email

Digital reprographics

Job description

Burnett is currently partnering with a global leader in onsite office support. Currently, one of their large legal firms has a Mailroom Clerk opening. The Mailroom Clerk is responsible for providing daily back-office services for the onsite clients and teams. Services include, but are not limited to, mail services in both physical and digital environments and reprographics (high volume copying and printing). This is an excellent opportunity for someone who has been in a mailroom/printing/copying production environment! The role is Temp-to-Hire and is starting ASAP!

Job Duties

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.

Job Qualifications

• High school diploma or equivalent.
• Minimum (1) year high volume mailroom/reprographic/copying/printing experience.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Familiar with general back office procedures to meet and maintain client satisfaction.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.

Location / Hours / Salary / etc

Position is located Downtown Houston (77010 of Lamar St). Parking is NOT provided but can be found close by easily. Hours are Monday-Friday, 9am-6pm. Role is Temp-to-Hire. Starting Pay is $17-$18/hr, DOE. 3 Month Temp-to-Hire.