Print Coordinator

Tag; Collegeville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

TAG is seeking a diligent mailroom and office services assistant in Collegeville, PA to support mail distribution, reprographics, intake, hospitality, conference room setup, and reception tasks. The role covers laminating, printing, faxing, shipping, and mounting posters, with a preference for mailroom experience.

You will work with the team to deliver high-quality service to clients and TAG employees, maintain records, interpret print requests, and ensure procedures are followed.

Qualifications

• High school diploma or equivalent required.
• Experience directing workflow and handling reprographics tasks.
• Familiar with fax, mail and reprographics procedures.
• Ability to handle confidential documents and information.
• Strong decision-making and problem-solving skills.
• Demonstrates professionalism and can work in a fast-paced team.
• Excellent attention to detail and accuracy.
• Ability to prioritize multiple projects and deadlines.
• Excellent verbal and written communication to collaborate with clients and team.

Responsibilities

• Assist team with large reprographics jobs and high mail volumes.
• Read and interpret print request emails and forms.
• Ensure outstanding service to client while building relationships.
• Maintain records of receipts, mailing dates and related info.
• Assess requests and select equipment and resources for completion.
• Ensure standard operating procedures are followed.
• Set up conference rooms with audio/visual equipment and catering as needed.
• Handle confidential documents and communicate job or deadline issues.

Skills

Direct workflow

Fax/mail/reprographics equipment

Confidential documents handling

Independent decision making

Problem-solving

Professionalism

Team adaptability

Attention to detail

Prioritization

Verbal and written communication

Customer service orientation

Education

High school diploma or equivalent

Tools

Fax machine

Mail handling equipment

Printing/ copying hardware

Job description

This position will provide exceptional mail and shipping/receiving services, delivering operational functions in the following areas: Mail distribution, copy services, intake, hospitality, conference room set-up, reception assistance and other general office services duties as needed. Day to day tasks will include laminating, printing, faxing, shipping, mounting posters, etc. High preference for someone who has mailroom experience.

Overall, this position continuously offers the highest level of services to all client and TAG employees.

Duties and Responsibilities

• Assist the team in completing large jobs i.e. large numbers of reprographics requests, or high volumes of incoming/ outgoing mail packages
• Read, interpret and understand all print request emails and forms.
• *Ensure team provides outstanding service to client, while building strong customer relationships
• Maintain records of receipts, mailing dates, and other required information
• Assess incoming requests selecting the best equipment and resources for successful completion, and load copiers with paper and toner as needed.
• *Make sure that team is following standard operating procedures at all times.
• Additional duties as required by client and manager, including but not limited to set-up conference rooms including audio/visual equipment, furniture configuration, fax and messenger services and food/beverages as needed.
• Handle sensitive and/or confidential documents and information.
• Communicate with manager and client on job or deadline issues.

Job Qualifications

• High school diploma or equivalent experience.
• Experience directing workflow.
• Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
• Familiar with general fax, mail and reprographics procedures
• Ability to handle sensitive and/or confidential documents and information.
• Ability to make independent decisions and use problem-solving skills.
• Capable of demonstrating exemplary work ethics and professionalism at all times.
• Ability to work in a fast-paced team environment.
• Attention to detail with emphasis on accuracy and quality.
• Ability to prioritize work to balance multiple projects and deadlines.
• Ability to cultivate and maintain effective working relationships with client, team members, manager and others through excellent verbal and written communication skills.