Mailroom Clerk

Insight Global; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Insight Global is seeking a dependable Mailroom Clerk to support the Claims department on a full-time, on-site basis. The role focuses on processing incoming mail, scanning documents for electronic filing, and preparing outgoing mail and shipments.

The ideal candidate will have a high school diploma or GED, 1+ year of clerical or mailroom experience, and strong attention to detail. Must be comfortable standing, lifting packages, and working independently onsite five days a week.

Qualifications

• High school diploma or GED required.
• 1+ year of clerical/administrative, mailroom, or shipping/receiving experience.
• Experience scanning documents and creating electronic files.
• Experience stuffing envelopes and preparing packages for shipment.
• Basic computer skills including Microsoft Outlook and data entry.

Responsibilities

• Receive, sort, and organize incoming mail for the Claims department.
• Scan paper claims and transmit electronic files to vendor.
• Prepare outgoing mail, envelopes, and packages for shipment.
• Occasionally prepare FedEx shipments (about 1 day per week).
• Maintain general mailroom operations and accuracy in handling documents.

Skills

Attention to detail

Organizational skills

Dependable attendance

Microsoft Outlook

Data entry

Education

High school diploma or GED

Tools

Microsoft Outlook

Office scanner equipment

Job description

The client is seeking a dependable, organized, and detail-oriented Mailroom Clerk to provide full-time, onsite support for the Claims department. This role is primarily responsible for processing incoming paper mail and claims, scanning and transmitting documents to a vendor, preparing outgoing mail and shipments, and supporting general mailroom operations.

Mail volume will vary by day, so the ideal candidate should be comfortable working independently, staying organized, and shifting between scanning, sorting, mailing, and administrative tasks.

Day-to-Day Responsibilities

Claims Scanning & Processing

• Receive, sort, and organize incoming mail for the Claims department.
• Sort documents into the appropriate categories for scanning.
• Scan paper claims using office printer/scanning equipment and convert them into electronic files for transmission to the vendor.
• Ensure documents and files are scanned and transmitted accurately.

Outgoing Mail & Shipping

• Prepare outgoing mail, envelopes, and packages for shipment.
• Approximately 1 day per week, prepare and send FedEx shipments, including printing, packaging, and mailing.
• Approximately 1 day per week, stuff and prepare envelopes for mailing.
• Print shipping labels and apply postage as needed.

Must-Haves

• High school diploma or GED.
• 1+ year of experience in a clerical, administrative, mailroom, office services, shipping/receiving, or similar support environment.
• Experience scanning documents and working with electronic files.
• Experience stuffing envelopes and preparing packages/items for shipment.
• Basic computer skills, including Microsoft Outlook and general data entry.
• Strong attention to detail and organizational skills.
• Dependable attendance and ability to work independently.
• Comfortable onsite 5 days per week.
• Comfortable standing, walking, sorting mail, and lifting packages throughout the workday.
• Working knowledge of U.S. postal procedures.

Plusses

• Experience supporting a Claims department.
• Healthcare office, healthcare administration, or insurance experience.
• Familiarity with high-volume document scanning and claims processing.