Mailroom Clerk

BC Forward; Brooklyn (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for growth with global C

Inclusive culture that values people

Exposure to cutting-edge technologies

Job summary

BCforward is seeking a Mailroom Clerk in Brooklyn, OH for a 6-month contract, onsite 5 days a week from 8:00 AM to 4:30 PM. The role focuses on basic processing, filing, and routine administrative tasks across multiple banking functions.

Under supervision, you will handle mail, invoices, checks, and data entry with attention to detail and adherence to procedures. Some testing and interviews onsite are required.

Qualifications

• 0-1 year of experience with basic office skills.
• High School Diploma or equivalent; college degree preferred.
• Willing to work onsite 5 days per week, 8:00 AM–4:30 PM and complete onsite interviews and skills testing.
• Proficient with Microsoft Office applications.
• Proficient 10-key speed and accuracy.
• Exceptional attention to detail and accuracy under deadlines.
• Proven ability to handle monetary and processing functions independently and meet production goals.

Responsibilities

• Execute routine processing, filing, recording, servicing, and organization of documentation per defined procedures.
• Prepare analyses, reports, and related tasks with explicit instructions.
• Assist in reviewing documentation and verifying use of correct procedures for basic activities.
• Respond to routine billing inquiries, service requests, suggestions, and complaints.
• Open mail and extract paper invoices and checks; complete onsite extraction skills testing during interview.
• Sort non-payment documents for proper processing and accurately batch work.
• Communicate issues to the Workflow Coordinator or Supervisor promptly.
• Cross-train to maintain coverage in mail sort, keying, reassociation, and data entry.
• Complete work by adhering to clear, defined procedures and elevate concerns appropriately.
• Perform other duties as assigned.

Skills

Attention to detail

Billing/process handling

Monetary processing

Customer service

Onsite availability

10-key data entry

Microsoft Office proficiency

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

10-key typing

Job description

Job Title:

Mailroom Clerk

Location:

Brooklyn, OH

Duration:

Contract - 6 months, Seasonal, Onsite 5 days per week, 8:00 AM to 4:30 PM

Pay Range:

$18 to $20/hr (W2)

Job Description:

Under direct supervision, the Specialist focuses on basic processing work by following defined procedures. This role performs routine operational and administrative tasks, escalates issues as needed, and supports functions across credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, and auto finance.

Responsibilities:

• Execute routine processing, filing, recording, servicing, and organization of documentation per defined procedures.
• Prepare analyses, reports, and related tasks with explicit instructions.
• Assist in reviewing documentation and verifying use of correct procedures for basic activities.
• Respond to routine billing inquiries, service requests, suggestions, and complaints.
• Open mail and extract paper invoices and checks; complete onsite extraction skills testing during interview.
• Sort non-payment documents for proper processing and accurately batch work.
• Communicate issues to the Workflow Coordinator or Supervisor promptly.
• Cross-train to maintain coverage in mail sort, keying, reassociation, and data entry.
• Complete work by adhering to clear, defined procedures and elevate concerns appropriately.
• Perform other duties as assigned.

Required Skills & Qualifications:

• 0-1 year of experience with working knowledge of business or general office skills.
• High School Diploma or equivalent required. College degree preferred.
• Ability to work onsite 5 days per week, 8:00 AM to 4:30 PM, and complete onsite interviews and skills testing.
• Proficiency in Microsoft Office applications.
• Proficient 10-key skills with speed and accuracy.
• Exceptional attention to detail and accuracy under deadlines.
• Proven ability to handle monetary and processing functions independently and meet production goals.

Preferred Skills:

• Effective verbal and written communication and interpersonal skills.
• Sound judgment with ability to identify, assess, and escrow issues.
• Comfort navigating multiple computer systems and applications.
• Basic knowledge of banking policies, procedures, and government regulations.
• Ability to perform simple scheduled and unscheduled maintenance functions.
• Customer service orientation.

Why BCforward?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment:

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Candidates who were previously submitted for or employed in the Lock Box Extractor role should not be resubmitted.