Mailroom Associate- In Office Chico CA

Firstsource; Chino (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Firstsource is seeking a Mailroom Associate-Scanner in Chico, CA for a full-time, in-office role at 265 Airpark Blvd. The position operates as a non-exempt/hourly role with a 5:15am–1:45pm PST schedule, Monday through Saturday (Sunday and one weekday off).

The pay rate is $18.00 per hour, and duties include mail processing, scanning, indexing, and customer service. The ideal candidate will have a High School diploma or equivalent and 1–2 years of data entry or processing experience, with strong

Qualifications

• High school diploma or equivalent required.
• 1-2 years data entry and/or processing experience preferred.

Responsibilities

• Identify and coordinate mail according to guidelines.
• Maintain high level of quality production, meeting hourly KPI's.
• Perform electronic indexing.
• Scan processed documents.
• Create and validate envelope tracking and barcodes.
• Provide outbound customer service.
• Perform other duties as assigned.

Skills

Typing 35-40 wpm

Data entry

Confidentiality

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

Job Title: Mailroom Associate- Scanner

Job Type: Full Time ; In Office- 265 Airpark Blvd, Chico, CA 95973

FLSA Status: Non-Exempt/Hourly

Schedule: 5.15am- 1:45pm PST Monday- Saturday (with Sunday & a weekday off)

Grade: H

Function/Department: Health Plan and Healthcare Services

Reporting to: Team Lead - Operations

Pay Rate: $18.00

Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Roles & Responsibilities

• Identify and coordinate mail according to guidelines.
• Maintain high level of quality production, meeting hourly KPI's.
• Perform electronic indexing.
• Scan processed documents.
• Create and validate envelope tracking and barcodes.
• Provide outbound customer service.
• Perform other duties as assigned.

Expected/Key Results

• Complete tasks in accordance with metric guidelines.

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education

• High school diploma or equivalent required

Work Experience

• 1-2 years data entry and/or processing experience preferred

Competencies & Skills

• Ability to type 35-40wpm, with 95% accuracy
• Basic computer literacy or ability to quickly learn
• Ability to work in a high-volume, fast-paced work environment
• Excellent verbal and written communication skills
• Excellent attention to detail
• Ability to maintain high levels of confidentiality
• Ability to work independently with limited supervision
• Ability to effectively prioritize and multi-task

Additional Qualifications

• Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends
• Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
• Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk, climb stairs and lift up to 40 pounds.

Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.

Firstsource also takes

Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.