Mailroom Associate

Cass Information Systems; Columbus (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Cass Information Systems is seeking a Mailroom Associate in Columbus, OH to extract, sort, and review utility invoices in a fast-paced mailroom. The role involves operating an automated mail opening machine, sorting invoices, and ensuring compliance with client procedures.

You will handle rejection processing, maintain organized work areas, and support timely completion of all accounts while meeting production quotas."

Qualifications

• Able to lift mail trays and debris up to 35 pounds.
• Demonstrates accuracy in following procedures.
• Strong organizational and time management skills for a fast-paced environment.
• Self-motivated with ability to work with minimal supervision.

Responsibilities

• Extracts mail from an automated mail opening machine and sorts invoices and related documents.
• Uses separator sheets to organize utility bills before scanning.
• Performs manual review of invoices to ensure compliance with procedures.
• Routes nonconforming items to the lead for review with a standard reject form.
• Meets production quotas in a fast-paced mailroom environment.
• Maintains up-to-date procedures and discards outdated ones.

Skills

Lifting 35 lbs

Attention to detail

Time management

Self-motivated

Education

High school diploma or equivalent

Job description

The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc.
• Uses multiple separator sheets to organize utility bills prior to being scanned.
• Performs a manual review of utility invoices to ensure compliance with customer and department procedures.
• Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review.
• Meets established production quotas in a fast-paced mailroom production line environment.
• Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received.
• Performs minor troubleshooting on the mail opening machine.
• Shows initiative in presenting problems and possible solutions to lead or supervisor.
• Maintains the work area to present a neat and professional appearance at all times.
• Works overtime as required by management to ensure timely completion of all accounts.
• Performs other duties as needed or assigned.

KNOWLEDGE AND MINIMUM REQUIREMENTS

• Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching.
• Experience grasping and retain instructions and performing at a high level of accuracy.
• Good organizational and time management skills to be able to work in a fast-paced production environment.
• Self-motivated with the ability to work under minimal supervision.
• High school diploma or equivalent required.
• Equivalent experience found in a production-oriented processing environment preferred.

ABOUT OUR COMPANY

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000.