Mailing Specialist in Mortgage Servicing

AD Mortgage LLC; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Defined paid training

Career development pathways

Comprehensive benefits package

PTO and sick days

401(k) plan

Job summary

AD Mortgage LLC is seeking a Mailing Specialist to manage the full lifecycle of incoming and outgoing documents and mail at their Fort Lauderdale HQ. The successful candidate will ensure secure handling of information while maintaining accurate records and driving efficient processing.

This full-time office-based role requires strong communication skills, attention to detail, and an Associate's degree. Candidates will benefit from a supportive company culture and comprehensive benefits package.

Qualifications

• 0-2 years of professional experience preferred.
• Strong proactive approach to learning.

Responsibilities

• Receive, sort, and distribute incoming mail and documents.
• Prepare and process outgoing mail, packages, and correspondence.
• Scan, index, and upload documents into company systems.
• Review documents for completeness and accuracy.
• Route documents for review and signature.
• Maintain accurate records of incoming and outgoing documents.
• Coordinate document shipments to partners, vendors, and customers.
• Ensure secure handling of confidential information.

Skills

Excellent communication and interpersonal skills

Strong work ethic

Ability to work independently and as part of a team

Positive attitude

Education

Associate's degree

Job description

About This Opportunity

The Mailing Specialist manages the full lifecycle of incoming and outgoing documents and mail—carefully reviewing, scanning, uploading, and distributing materials, securing necessary signatures, and coordinating shipments with business partners, vendors, and customers. Ensures every item is handled with precision, maintaining accurate records and driving timely, efficient processing at every step.

Key Responsibilities

• Receive, sort, and distribute incoming mail and documents.
• Prepare and process outgoing mail, packages, and correspondence.
• Scan, index, and upload documents into company systems.
• Review documents for completeness and accuracy.
• Route documents for review and signature.
• Maintain accurate records of incoming and outgoing documents.
• Coordinate document shipments to partners, vendors, and customers.
• Ensure secure handling of confidential information and compliance with company procedures.

Location and Schedule

• This is a full-time, office-based position in a modern, cozy environment in our Fort Lauderdale HQ.
• Standard working hours: Monday to Friday, 9:00 AM to 6:00 PM.

Skills & Qualifications

• Excellent communication and interpersonal skills (written and verbal).
• Strong work ethic and proactive approach to learning.
• Ability to work effectively independently and as part of a team.
• Positive attitude and willingness to embrace new challenges.
• Associate's degree (required) or 0-2 years of professional experience.

What We Offer

• Inclusive and supportive company culture.
• Defined paid training and clear pathways for career development.
• Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Take the first step toward a rewarding career in the mortgage industry with AD Mortgage. Our Recruitment team will reach out to you shortly!