Mailing Manager

Mittera; Urbandale (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Mittera is seeking a Mailing Operations Manager to oversee end-to-end production, sorting, and fulfillment of high-volume client mailings at our Urbandale facility.

The role blends hands-on leadership of production workflows with strategic oversight of postage estimation, USPS compliance, and cost optimization, while partnering with sales, engineering, and logistics to meet client expectations and operational goals.

Qualifications

• Proven experience in mailing operations, logistics, or production management, preferably in a high-volume environment.
• Strong understanding of USPS regulations, mailing standards, and postage optimization strategies.
• Excellent organizational and project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Technical proficiency with mailing equipment and software systems.

Responsibilities

• Production Workflow Management: Direct daily mail production schedules, monitor project statuses, and coordinate with Data Processing, Production, and Logistics teams to ensure projects are completed on time and within budget.
• Equipment Maintenance and Supervision: Oversee the maintenance and operation of mailing equipment to ensure optimal performance and minimize downtime.
• Sorting and Fulfillment Oversight: Manage the sorting process to ensure accuracy and compliance with USPS standards, and oversee the fulfillment of mailings to meet client specifications.
• Postage Estimation and Cost Optimization: Calculate postage requirements accurately, identify opportunities for postal discounts, and implement strategies to maximize cost savings.
• USPS Compliance and Regulations: Ensure all mailing activities adhere to USPS regulations and industry best practices, maintaining compliance and avoiding penalties.
• Collaboration and Communication: Work closely with sales, production, and logistics teams to coordinate mailing projects, address client needs, and resolve operational issues promptly.
• Quality Control: Implement quality assurance procedures to verify the accuracy and integrity of mailings before dispatch.

Skills

Mailing operations

USPS regulations

Project management

Data analysis

Equipment maintenance

Cross-functional collaboration

Job description

Mailing Operations Manager

We are seeking a highly organized and detail-oriented Mailing Operations Manager to oversee the end-to-end production, sorting, and fulfillment of high-volume client mailings at our manufacturing facility. This role combines hands-on management of mechanical production processes with strategic oversight of mailing logistics, postage estimation, and compliance with USPS regulations. The ideal candidate will ensure efficient workflow, maximize postal discounts through strategic program management, and collaborate closely with sales and production teams to meet client expectations and operational goals.

Key Responsibilities

• Production Workflow Management: Direct daily mail production schedules, monitor project statuses, and coordinate with Data Processing, Production, and Logistics teams to ensure projects are completed on time and within budget.
• Equipment Maintenance and Supervision: Oversee the maintenance and operation of mailing equipment to ensure optimal performance and minimize downtime.
• Sorting and Fulfillment Oversight: Manage the sorting process to ensure accuracy and compliance with USPS standards, and oversee the fulfillment of mailings to meet client specifications.
• Postage Estimation and Cost Optimization: Calculate postage requirements accurately, identify opportunities for postal discounts, and implement strategies to maximize cost savings.
• USPS Compliance and Regulations: Ensure all mailing activities adhere to USPS regulations and industry best practices, maintaining compliance and avoiding penalties.
• Collaboration and Communication: Work closely with sales, production, and logistics teams to coordinate mailing projects, address client needs, and resolve operational issues promptly.
• Quality Control: Implement quality assurance procedures to verify the accuracy and integrity of mailings before dispatch.

Skills and Qualifications

• Proven experience in mailing operations, logistics, or production management, preferably in a high-volume environment.
• Strong understanding of USPS regulations, mailing standards, and postage optimization strategies.
• Excellent organizational and project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Technical proficiency with mailing equipment and software systems.
• Effective communication and collaboration skills to work across departments and with external vendors.
• Attention to detail and a commitment to quality and compliance.
• Ability to analyze data, estimate postage costs, and implement cost-saving initiatives.

Join our dynamic team and contribute to a company culture that values innovation, efficiency, and continuous improvement. We offer opportunities for growth, competitive benefits, and a collaborative work environment dedicated to excellence in mailing operations.