Mail Services Supervisor — Lead Multi-Site Mail Operations

Greater Lawrence Family Health Center; Methuen (MA); On-site; USD 39,013 - 45,515; Full time

Job summary

Greater Lawrence Family Health Center in Methuen, MA is seeking a Mail Services Supervisor to lead the mailroom operations across multiple sites. You will manage incoming/outgoing mail, coordinate couriers, and supervise staff to ensure accurate processing and timely delivery.

The role requires a high school diploma, 3+ years in mailroom/shipping and at least 1 year supervising. Strong organizational skills, confidentiality, and familiarity with USPS, FedEx, and courier rules are essential in a

Qualifications

• High School Diploma or GED required.
• 3+ years mailroom/shipping/logistics experience.
• 1+ year supervisory or lead experience.
• Healthcare or multi-site experience desirable.

Responsibilities

• Supervise daily mailroom operations and assign staff tasks.
• Receive, sort, process, and distribute mail and packages.
• Coordinate outgoing mail with USPS, FedEx, UPS, and other services.
• Maintain postage meters, shipping software, and records.
• Ensure compliance with USPS regulations and HIPAA confidentiality.
• Train and evaluate mailroom staff; maintain a safe work environment.

Skills

Shipping procedures

Supervisory experience

Customer service

Confidentiality

Microsoft Office

Education

High School Diploma or GED

Associate degree in Business/related field (preferred)

Tools

Shipping software

Microsoft Office Suite

Job description

Greater Lawrence Family Health Center in Methuen, MA is seeking a Mail Services Supervisor to lead the mailroom operations across multiple sites. You will manage incoming/outgoing mail, coordinate couriers, and supervise staff to ensure accurate processing and timely delivery.

The role requires a high school diploma, 3+ years in mailroom/shipping and at least 1 year supervising. Strong organizational skills, confidentiality, and familiarity with USPS, FedEx, and courier rules are essential in a