Mail & Reprographics Operations Supervisor

California Lottery; Sacramento (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

The California Lottery seeks a Business Services Officer I Supervisor (BSO I Sup) to lead the Mail & Reprographic Services Unit (MRSU) at the Sacramento Headquarters. You will direct daily operations, supervise staff, and ensure compliant, secure handling of mail, reprographics, and customer support services for the Lottery.

You will apply strong organizational, communication, and technical skills to improve workflows, manage equipment, and deliver high-quality service in a fast-paced government

Qualifications

• Demonstrated proficiency in reprographics and mailroom equipment in a business services or government setting.
• Strong written and oral communication skills across organizational levels to facilitate processes.
• Proven organizational skills in business services, purchasing, or fiscal management.
• Advanced computer skills with Excel and Word for operations and process improvement.
• Ability to exercise independent judgment in analytical and technical tasks.

Responsibilities

• The HTML mentions supervising staff and directing daily operations of the Mail & Reprographic Services Unit.
• Overseeing operational workflows and ensuring compliance with postal regulations and departmental policies.
• Ensuring timely, accurate, and secure processing of incoming and outgoing materials with high customer service standards.

Skills

Reprographics tech

Communication skills

Organizational skills

Excel & Word

Independent judgement

Customer service gov

Time management

Delegation

Process improvement

Tools

Outlook

SharePoint

Excel

Word

Job description

The California Lottery seeks a Business Services Officer I Supervisor (BSO I Sup) to lead the Mail & Reprographic Services Unit (MRSU) at the Sacramento Headquarters. You will direct daily operations, supervise staff, and ensure compliant, secure handling of mail, reprographics, and customer support services for the Lottery.

You will apply strong organizational, communication, and technical skills to improve workflows, manage equipment, and deliver high-quality service in a fast-paced government