Mail Operations Supervisor - Lead Sorting & Shipping

UPS; Butner (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS is hiring a supervisory professional for the Regional Processing Facility to oversee mail receiving, processing, sorting and shipping operations. This role emphasizes staff supervision, training, and coordinating with facility administration to maintain efficiency and accuracy.

Ideal candidates bring 1 year of supervisory experience in production, strong communication skills, and the ability to work in a fast-paced setting.

Qualifications

• One year of management/supervisory experience in a production/processing environment.
• Working knowledge of mail processing services, systems, procedures and operations equipment.
• Working knowledge of USPS requirements in the preparation of Standard Mail and parcels.
• Excellent oral and written communications skills.
• Ability to work in a fast-paced, dynamic work environment.
• Flexible and adaptive to changing work requirements.

Responsibilities

• Supervises staff in mail receiving, processing, sorting and shipping operations in a timely, cost-effective manner, consistent with established operations procedures and USPS requirements.
• Meets or exceeds productivity goals established for mail operations functions.
• Ensures accuracy of direct mail processing and preparation operations in accordance with USPS requirements, customer requests, and established procedures.
• Establishes and maintains positive relationships as needed with customer operational staff, applicable USPS staff and vendors.
• Trains assigned on-site staff and follow-up to ensure work is accurate and complete.
• Assures operational supplies are on-hand and available at all times.
• Plans and recommends appropriate staff levels consistent with workload demands.
• Maintains a clean and orderly environment in all operations areas of the Regional Processing Facility.
• Maintains confidentiality of all internal systems, procedures, customer data and personnel information.
• Works with only broad supervision.

Skills

Management experience

Communication skills

Mail processing systems

Adaptability

USPS knowledge

Flexibility

Education

Bachelor's degree or UPS experience

Job description

UPS is hiring a supervisory professional for the Regional Processing Facility to oversee mail receiving, processing, sorting and shipping operations. This role emphasizes staff supervision, training, and coordinating with facility administration to maintain efficiency and accuracy.

Ideal candidates bring 1 year of supervisory experience in production, strong communication skills, and the ability to work in a fast-paced setting.