Outbound Sorting Supervisor | Lead Safety & Training

UPS; Norwood (MA); On-site; USD 83,000 - 120,000; Full time

Job summary

UPS is seeking a Warehouse Supervisor in Massachusetts to monitor daily package center operations and oversee outbound parcel processing. You will supervise part-time supervisors, administrative staff, loaders, and sorters, ensuring packages leave on time.

The role requires coordinating safety, training, performance evaluations, and reports while maintaining strong communication across teams in a fast-paced warehouse environment.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong oral and written communication skills
• Working knowledge of Microsoft Office
• Ability to work in a fast-paced warehouse environment
• Management experience - Preferred

Responsibilities

• Ensures implementation and maintenance of a Comprehensive Health and Safety plan.
• Conducts risk management and safety compliance audits.
• Maintains employee safety training and certifications.
• Determines employee training needs to produce continuous development plans.
• Provides feedback and support.
• Conducts performance evaluations and resolves individual and group performance issues.
• Supports a collaborative work environment through continuous communication and relationship building.
• Applies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives.
• Coaches and develops others using career development processes and tools.
• Generates customized reports, accesses appropriate databases and interprets data.
• Manages and uses details, facts and information to thoroughly and accurately plan and complete work.
• Manages routine inspections of buildings, grounds, equipment, supplies, and/or compliance documents to ensure safety, regulatory compliance and service life.

Skills

Strong oral and written communication

Warehouse environment adaptability

Education

Bachelor's Degree or International equivalent

Tools

Microsoft Office

Job description

UPS is seeking a Warehouse Supervisor in Massachusetts to monitor daily package center operations and oversee outbound parcel processing. You will supervise part-time supervisors, administrative staff, loaders, and sorters, ensuring packages leave on time.

The role requires coordinating safety, training, performance evaluations, and reports while maintaining strong communication across teams in a fast-paced warehouse environment.