Mail Innovations Operations Supervisor (Overnight)

UPS; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

UPS is seeking a supervisor for its Mail Innovations Regional Processing Facility to oversee mail receiving, processing, sorting and shipping operations, ensuring adherence to USPS requirements and customer requests. This role focuses on staff supervision, training and coordinating with facility admin activities.

The position involves maintaining service levels, managing staff levels, and safeguarding data confidentiality while operating under broad supervision on an evening/mid-shift schedule.

Qualifications

• 1 year of management/supervisory experience in a production/processing environment.
• Knowledge of mail processing services, systems, procedures and operations equipment.
• Knowledge of USPS requirements in the preparation of Standard Mail and parcels.
• Excellent oral and written communications skills.
• Ability to work in a fast-paced, dynamic work environment.

Responsibilities

• Supervises activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost-effective manner, consistent with established operations procedures and USPS requirements.
• Meets or exceeds productivity goals established for mail operations functions.
• Ensures accuracy of direct mail processing and preparation operations in accordance with USPS requirements, customer requests, and established procedures.
• Establishes and maintains positive relationships as needed with customer operational staff, applicable USPS staff and vendors.
• Trains assigned on-site staff and follow-up to ensure work is accurate and complete.
• Assures operational supplies are on-hand and available at all times.
• Plans and recommends appropriate staff levels consistent with workload demands.
• Maintains a clean and orderly environment in all operations areas of the Regional Processing Facility.
• Maintains confidentiality of all internal systems, procedures, customer data and personnel information.
• Works with only broad supervision.

Skills

Management experience

Mail processing knowledge

USPS requirements knowledge

Communication skills

Fast-paced environment

Relocation willingness

Education

Bachelor’s degree or UPS experience

Job description

UPS is seeking a supervisor for its Mail Innovations Regional Processing Facility to oversee mail receiving, processing, sorting and shipping operations, ensuring adherence to USPS requirements and customer requests. This role focuses on staff supervision, training and coordinating with facility admin activities.

The position involves maintaining service levels, managing staff levels, and safeguarding data confidentiality while operating under broad supervision on an evening/mid-shift schedule.