Mail List Processor and Data Supervisor Using BCC Mail Manager

Kessler Creative; Jacksonville (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Kessler Creative in Jacksonville, FL seeks a Mail List Processor and Data Supervisor. You will import, process, and manage mailing lists in BCC Mail Manager, performing data cleansing, de-duplication, address standardization, and presort for accurate direct mail production.

You will supervise data workflows, coordinate with production, logistics and account teams, set up jobs, perform quality checks, document procedures, and train staff to improve mailing operations.

Qualifications

• Strong communication and customer service skills to support internal teams and clients.
• Experience guiding team members in data handling and BCC Mail Manager use.
• Logistics management skills to coordinate mail list processing timelines with schedules.
• Experience with BCC Mail Manager mailing software and USPS compliance.
• Attention to detail, data accuracy, and proficiency with spreadsheets and databases.
• Experience in direct mail, print, or marketing operations.
• High school diploma or equivalent; further education in marketing or data management is a plus.
• Ability to work on-site in Jacksonville, FL and manage multiple projects.

Responsibilities

• Import, process, and manage mailing lists within BCC Mail Manager.
• Data cleansing, de-duplication, address standardization, and postal presort.
• Set up jobs, perform quality checks, and troubleshoot list issues.
• Document processes and optimize list strategies for omnichannel campaigns.
• Train team members on data procedures and collaborate with customer service and sales.

Skills

Communication

Customer Service

Team guidance

Logistics Management

Attention to detail

Spreadsheets

Database tools

Direct mail operations

Education

High school diploma or equivalent

Tools

BCC Mail Manager

Spreadsheets

Database tools

Job description

Company Description Kessler Creative is one of the nation's leading direct marketing agencies, supporting organizations from non-profits and start-ups to large multinational brands in strengthening visibility and driving growth. The company specializes in targeted data solutions that help identify businesses and consumers most likely to engage with clients’ products and services. Through its EngageSync Omnichannel Marketing® platform, Kessler Creative integrates direct mail with email, SMS, social media, QR codes, personalized landing pages, call tracking, and digital ads for cohesive campaigns. Clients benefit from comprehensive analytics that clarify attribution and return on ad spend, as well as free one-on-one strategy sessions with marketing experts. Headquartered in a 30,000+ sq ft facility in Jacksonville, FL, Kessler Creative has over 15 years of experience, award-winning innovation, and serves clients nationwide.

Role Description:

The Mail List Processor and Data Supervisor using BCC Mail Manager is a full-time, on-site role based in Jacksonville, FL. This role is responsible for importing, processing, and managing mailing lists within BCC Mail Manager, including data cleansing, de-duplication, address standardization, and postal presort to ensure accurate and efficient direct mail production. The person in this position will supervise data workflows, maintain data integrity across projects, and coordinate with production, logistics, and account teams to meet deadlines and postal requirements. Day-to-day tasks include setting up jobs, performing quality checks on data, troubleshooting list issues, documenting processes, and optimizing list strategies to support omnichannel campaigns. The role also involves training team members on data procedures, collaborating with customer service and sales to interpret client list needs, and contributing to continuous improvement of data and mail processes.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to collaborate with internal teams and support client needs.
• Candidates should possess experience to guide team members in proper data handling and BCC Mail Manager use.
• Candidates should possess Logistics Management skills to coordinate mail list processing timelines with production and mailing schedules.
• Experience with BCC Mail Manager mailing software, including presort and USPS compliance a must.
• Strong attention to detail, data accuracy, and proficiency with spreadsheets and database tools are required.
• Experience in direct mail, print, or marketing operations is a must.
• High school diploma or equivalent required; additional education in marketing, data management, or related fields is a plus.
• Ability to work on-site in Jacksonville, FL, manage multiple projects, and meet deadlines in a fast-paced environment.