Direct Mail Data Supervisor & Process Lead

Kessler Creative; Jacksonville (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Kessler Creative in Jacksonville, FL seeks a Mail List Processor and Data Supervisor. You will import, process, and manage mailing lists in BCC Mail Manager, performing data cleansing, de-duplication, address standardization, and presort for accurate direct mail production.

You will supervise data workflows, coordinate with production, logistics and account teams, set up jobs, perform quality checks, document procedures, and train staff to improve mailing operations.

Qualifications

• Strong communication and customer service skills to support internal teams and clients.
• Experience guiding team members in data handling and BCC Mail Manager use.
• Logistics management skills to coordinate mail list processing timelines with schedules.
• Experience with BCC Mail Manager mailing software and USPS compliance.
• Attention to detail, data accuracy, and proficiency with spreadsheets and databases.
• Experience in direct mail, print, or marketing operations.
• High school diploma or equivalent; further education in marketing or data management is a plus.
• Ability to work on-site in Jacksonville, FL and manage multiple projects.

Responsibilities

• Import, process, and manage mailing lists within BCC Mail Manager.
• Data cleansing, de-duplication, address standardization, and postal presort.
• Set up jobs, perform quality checks, and troubleshoot list issues.
• Document processes and optimize list strategies for omnichannel campaigns.
• Train team members on data procedures and collaborate with customer service and sales.

Skills

Communication

Customer Service

Team guidance

Logistics Management

Attention to detail

Spreadsheets

Database tools

Direct mail operations

Education

High school diploma or equivalent

Tools

BCC Mail Manager

Spreadsheets

Database tools

Job description

Kessler Creative in Jacksonville, FL seeks a Mail List Processor and Data Supervisor. You will import, process, and manage mailing lists in BCC Mail Manager, performing data cleansing, de-duplication, address standardization, and presort for accurate direct mail production.

You will supervise data workflows, coordinate with production, logistics and account teams, set up jobs, perform quality checks, document procedures, and train staff to improve mailing operations.