Mail & Information Specialist – 5% Language Differential

Transition Projects; Portland (OR); On-site; USD 34,000 - 39,000; Full time

Job summary

Transition Projects seeks a Mail and Information Specialist to manage the Resource Center mail program and assist participants. The role supports thousands of Portland residents by sorting and distributing mail, training volunteers, and providing referrals to services while maintaining proper documentation.

The position is full-time, day shift, at Bud Clark Commons Resource Center, with duties including helping participants access housing resources and agency programs.

Qualifications

• Associate degree or higher in a related field or one year of social services experience.
• Ability to alphabetize and file documents accurately and quickly.
• Ability to handle confrontational situations and communicate effectively.
• Knowledge of services for low-income/homeless populations and Transition Projects resources.

Responsibilities

• Stamp, organize and file all incoming mail and packages.
• Record and file checks, birth certificates and transit passes.
• Return to sender mail not picked up within two weeks.
• Distribute mail to participants at Bud Clark Commons Resource Center.
• Train and supervise volunteers in mail sorting and distribution.
• Maintain documentation of services delivered and provide referrals.

Skills

Alphabetizing

Filing documents

Interpersonal skills

Customer service

Education

Associate degree or higher in related field

Tools

Office suite

Job description

Transition Projects seeks a Mail and Information Specialist to manage the Resource Center mail program and assist participants. The role supports thousands of Portland residents by sorting and distributing mail, training volunteers, and providing referrals to services while maintaining proper documentation.

The position is full-time, day shift, at Bud Clark Commons Resource Center, with duties including helping participants access housing resources and agency programs.