Mail Coordinator I

Apex Systems; Merrifield (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

401K program with company match

ESPP

HSA (Health Savings Account)

Employee Assistance Program (EAP)

Career development resources

Job summary

Everforth Apex seeks a Mail Coordinator I in Merrifield, VA (on-site) to manage inbound/outbound mail and package flows across the campus. You will track custody records, coordinate with internal customers, and ensure timely deliveries and pickups throughout the organization.

The role requires strong attention to detail, excellent communication, and the ability to work in a fast-paced environment while maintaining accurate records and providing strong customer service.

Qualifications

• Strong attention to detail and accuracy in mail handling.
• Ability to collaborate across departments and teams.
• Experience in high production environments with multiple deadlines.
• Ability to manage multiple responsibilities independently and with a team.
• Ability to collect/analyze information to inform decisions.
• Strong reading and following of instructions and procedures.
• Excellent verbal and written communication skills.
• Customer service mindset with problem-solving skills.
• Good time management and prioritization.

Responsibilities

• Deliver inbound mail and packages to campus departments accurately and timely.
• Ensure outbound mail/enterprise correspondence is collected and transported efficiently.
• Use internal tracking to document chain of custody for items.
• Stamp and organize inbound mail for distribution to on-campus contacts.
• Identify employee locations for deliveries and re-route mail as needed.
• Maintain effective communication with business units and partners.
• Retrieve outbound mail from drop-off points and forward to Mail Center for shipping.
• Assist employees with mail inquiries and supplies.

Skills

Attention to detail

Team collaboration

High production environment

Multitasking

Decision making

Following instructions

Verbal and written communication

Customer service

Time management

Tools

Courier software (FedEx/USPS/UPS)

Microsoft Office

Job description

Job#: 3047045

Mail Coordinator I

Location: Merrifield, Virginia (On-site)

Role Overview

The Mail Logistics Coordinator I is primarily responsible for the delivery of inbound mail and packages, internal documents, and facilitating the handling and transport of outbound mail and packages. This role involves delivering mail to all departments within the organization and ensuring the timely collection, handling, and transport of outbound enterprise correspondence and packages. The Mail Logistics Coordinator I must maintain an accurate record of mail handling activities and work closely with internal customers and business partners to facilitate smooth operations.

Key Responsibilities

• Ensure all inbound USPS, express correspondence, and packages received are delivered timely and accurately across campus.
• Ensure all internal correspondence, documents, packages, and orders collected are delivered timely and accurately across campus.
• Utilize an internal tracking system to scan and document chain of custody records for inbound express items and internal packages and orders.
• Organize, review, and time stamp inbound USPS correspondence for distribution to on-campus points of contact.
• Use available tools and resources to identify employee locations for deliveries and independently perform research to properly re‑route mail.
• Establish and maintain effective communication with business units, partners, and internal customers.
• Retrieve and transport outbound mail, enterprise correspondence, and packages from drop‑off locations to the Mail Center for shipping.
• Aid employees with mail inquiries, supplies, and challenges.
• Research and verify address information requests to the Social Security Administration and Veteran’s Administration.
• Maintain current knowledge of the organizational structure to ensure accuracy in deliveries.
• Perform other related duties as assigned.

Required Qualifications

• Strong attention to detail.
• Ability to collaborate within a team environment and across departments.
• Experience in a high‑production environment to meet multiple deadlines simultaneously.
• Skill in managing multiple responsibilities independently and within a team environment.
• Skill in collecting and analyzing information to exercise sound judgment and responsible decision making.
• Effective skills interpreting and following instructions to guidelines, procedures, and practices.
• Strong and effective verbal and written communication skills.
• Effective research, analytical, and problem‑solving skills that provide exceptional customer service.
• Strong time management skills and the ability to prioritize responsibilities, assignments, and projects.

Preferred Qualifications

• Familiarity with company products, services, programs, policies, and procedures.
• Demonstrated work experience in a mail room or office environment.
• Working knowledge of courier software programs (FedEx, USPS, UPS).
• Working knowledge of Microsoft Office products.
• Experience or familiarity with computers and software.
• Demonstrated work experience in a customer service‑based environment.
• Advanced knowledge of the company's functions, philosophy, operations, and organizational objectives.

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan).
• A SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• A corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [e-mail] or 804‑523‑8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex.